Software Engineer - System Reliability Team

Application window is expected to close on 1/19/2026. The job posting may be removed earlier if the position is filled or a sufficient number of applications are received.

This position is based onsite in Research Triangle Park (RTP), NC. While the team may occasionally offer hybrid workdays, the selected candidate should expect to work primarily onsite. Please note that hybrid workdays are determined by the team and may change at any time.

You will be a part of our System Reliability Team working on Cisco Silicon One products. We encompass thoughtful release process planning and monitoring, detailed testing, and implementing automation through release processes. Part of our everyday work includes ensuring the stability of the development branch and testing supervision. We bridge the gap between our customers and developers, making sure that communication flows smoothly and that any issues are resolved swiftly. Our contributions are essential to the smooth operation of our quality, releases and the overall satisfaction of our users.

In this role, you will play a critical part in release preparation to ensure successful deployments. You will facilitate communication across teams, ensuring everyone is aligned on release objectives and deliverables. Your responsibilities will include conducting daily regression testing and monitoring system performance to maintain high standards of quality. When failures are identified, you will coordinate with the appropriate development or infrastructure teams to assign and resolve issues efficiently.

You will collaborate closely with customer-owners and developers to streamline processes, and you will continuously refine and expand the scope of regression testing and release procedures. By actively participating in continuous integration and continuous deployment (CI/CD) initiatives, you will help automate and enhance the development pipeline. Your analytical skills will be key as you analyze and report on issues discovered in released software, driving ongoing improvements.

Additionally, you will develop automation to monitor and triage failures found during daily regressions, serving as the primary point of contact for any problems or failures encountered in development sanity execution. Your in-depth understanding of the CI/CD system and related products will be vital in consolidating knowledge and troubleshooting issues. As the system evolves, you will help manage its growth by analyzing, designing, and developing new approaches to maintain the quality of releases.

• Bachelor's degree in Computer Science, Computer Engineering, or Electrical Engineering and at least 5+ years of experience in an engineering role, or a Master's degree with 3+ years of related experience.
• 3+ years of experience using continuous integration and continuous deployment (CI/CD) practices and tools (e.g., Jenkins, GitLab CI, etc.).
• 3+ years of experience coding in C++ or Python.
• 3+ years of experience using regression testing tools or frameworks (e.g., Selenium, pytest, etc.).
• 3+ years of experience performing both manual and automated software testing.

• Experience with quality assurance (QA) processes, testing methodologies, and test automation.
• Familiarity with various testing scenarios, including performance, functional, stress, and security testing.
• Experience documenting testing processes, adhering to defined procedures and test plans, and reporting test results.
• Ability to effectively prioritize tasks and manage time in a fast-paced environment.
• Strong communication skills, with the ability to collaborate with team members and stakeholders across global teams.
• Demonstrated ability to combine broad system understanding with a strong focus on quality.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.