Senior Program Strategy Analyst

Job Summary

The Senior Program Strategy Analyst is responsible for working independently and collaboratively across all CSBS business units in analyzing data and current state business processes, operating models, state and institutional policies, and regulatory requirements to develop functional designs and business strategies for an improved target state that aligns with the organization's mission and strategic plan for the use of digital platforms and tools that promote effective and efficient supervision and licensing of financial institutions.

The Senior Program Strategy Analyst reports to the Senior Vice President, Program Manager of the CSBS Program Management Office (PgMO). The PgMO sits within the Finance & Office Operations business unit and manages a portfolio of programs with enterprise-wide impact. PgMO initiatives begin with a collaboration with senior leaders across the organization to develop a business case to clarify the desired outcome, identify investment needs and potential returns, and determine an implementation strategy when complex business requirements with enterprise impact are identified.

The Senior Program Strategy Analyst will contribute to this process by facilitating discovery and current state analysis among subject matter experts across multiple business disciplines and synthesizing findings into target state and implementation proposals. This includes the need to perform data analysis, business analysis, financial analysis, risk analysis, and a review of potential solutions, including solutions offered by external technology providers. Demonstrated experience performing fit/gap analysis for complex business workflows, data modeling, business and functional requirements engineering, business process design, and proficiency with financial analysis and project accounting are essential for this duty.

Once an initiative is approved, the PgMO establishes the governance and program management framework for delivery teams to follow, and conducts regular, independent reviews of delivery feasibility and risks throughout all phases of the program in execution. The PgMO has accountability to CSBS Executive and Board Leadership in ensuring transparency into program health and performance of delivery teams so that governing bodies can fulfill their fiduciary responsibilities and oversight roles. The Senior Program Strategy Analyst is thus expected to have project management proficiency and the ability to apply best practices to support these functions.

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Other duties may be assigned to meet business needs.

• Lead the analysis and documentation of complex as-is and to-be business processes across multiple business domains and determination of functional designs for new and modified solutions. Solutions may include software implementing workflows and business rules that integrate various technology components, subsystems, or business processes.
• Lead the analysis of multiple implementation scenarios and associated costs, risks, and benefits for achieving the desired target state.
• Facilitate cross-stream alignment on delivery constraints, including scope, schedule, and resources across a matrixed team comprising staff and vendors from multiple business disciplines.
• Execute the Program Management Office's strategy for enhancing the organization's project management competence by delivering presentations, supporting office hours, and providing day-to-day guidance to peers on internal standards and project management best practices.
• Support the Program Management Office's oversight of enterprise initiatives, including the monitoring and reporting of program health to executive leaders and board-level authorities.
• Collaborate within Finance & Office Operations team to analyze historical and current financial data to determine delivery feasibility and financial health of strategic projects and develop financial reports that enable strategic decisions by program leaders.
• Define metrics that drive and measure the performance of all project teams and develop strategies to continuously improve delivery methods, internal standards, and governance processes.
• Research, evaluate, and stay current on emerging tools, techniques, and technologies as well as best practices in software development and project management.

Minimum Qualifications

To perform this job successfully, an individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.

Education and Experience

• Bachelor's degree preferred.
• 3 - 5 years of experience leading business analysis and driving operational change.
  
  
  
  • Experience working for large-scale software development initiatives implementing new and modified workflows for an enterprise across all phases of the Software Development Life Cycle is a plus.
  
  
  
  
• 3 - 5 years of experience with project accounting and financial analysis.
  
  
  
  • Experience working to determine investment needs and develop business cases and rationale for new initiatives or project continuation is a plus.
  
  
  
  
• Software development experience as a technical analyst, application developer, or software engineer is preferred.
• Project planning experience, including the development of a work break-down structure, estimation of effort and resource needs, optimization of resource utilization and dependencies management, and planning of contingencies is preferred.
• Experience developing business strategies and multi-year plans for an enterprise in collaboration with executive leaders is a plus.

Knowledge, Skills, and Abilities

• Demonstrated ability to independently plan and execute current state and fit/gap analysis of as-is policies and processes to identify gaps, improvement opportunities, and solutions to achieve business strategies for meeting regulatory requirements, preferably within the financial services industry, or for the supervision of financial institutions.

• Ability to define functional requirements for achieving the desired target state, clearly describe how this differs from the current state, and validate the feasibility of implementing the target state based on known constraints and available technologies or solution options.
• Ability to trace data movements through business workflows and processing logic, and recognize patterns, trends, and gaps through data analysis.
• Ability to develop business models to determine investment needs and return on investment for strategic initiatives, including initiatives involving software development.
• Ability to analyze financial data to support project accounting, including the evaluation of expenditures, develop predictive financial models to aid in strategic decision-making, determine baseline financial metrics, and monitor project performance against agreed measures.
• Strong planning skills that reflect the ability to identify key tasks and dependencies across multiple projects at various stages in their respective life cycles and optimize resource utilization.
• Organizational savvy and the ability to work collaboratively with a diverse range of stakeholders to drive change and influence while facilitating scope and plan alignment across multiple business areas that have competing priorities.
• Demonstrated understanding of project management principles and methodologies, whether waterfall or Agile, and knowledge of standard office and project management tools.
• Excellent problem-solving and critical-thinking skills.
• Detail oriented with the ability to review, understand, produce, and edit business documents and technical deliverables with high degree of accuracy and technical proficiency.
• Ability to follow instructions, exercise good judgment when resolving issues or raising escalations, and work under pressure.
• Strong written and oral communication skills, including the ability to deliver live, effective presentations to an audience reflecting a broad range of business acumen and project experience.
• Ability to edit and format program artifacts and deliverables for conformance to style guides accepted by the organization.

Requirements

• Due to the nature of CSBS's business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies ("Confidential Supervisory Information"). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts.
• Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures.

Values Instilled Behaviors for Excellence (VIBE)

At CSBS, work-life balance isn't just a policy; it's our VIBE! We recognize that our team members have lives that deserve attention and care. That's why we create strong, supportive relationships that help everyone grow both professionally and personally. We honor each other's expertise and speak the truth, even when it's a bit awkward. And guess what? This honesty creates a vibe of respect and trust that powers our efficiency and our excellence. It lets us chase those career goals while also nurturing our personal pursuits. At CSBS, you can thrive at work and at home-it's the best of both worlds!

Just like a healthy work-life, collaboration is an essential part of CSBS's mission. In fact, it is the heartbeat of everything we do! We're all about pitching in, giving props to our colleagues, and having each other's backs. This allows us to push ourselves to our maximum potential and embrace those bold risks and innovative solutions. No matter what comes our way, our commitment to communication and teamwork strengthens us. We at CSBS are on mission and on the move, tackling all challenges together!

Leadership Competency Model

At CSBS, we believe in leadership at every level, empowering all employees, regardless of role, to take initiative, inspire others, and drive progress. Our five core competencies are Leading Change and Transformation, Leading Others, Results Focused, Business Intelligence, and Collaborative Partnering to provide a framework for professional growth while ensuring accountability in our performance.

Leading Change and Transformation means embracing innovation and adaptability to drive continuous improvement. Leading Others is about guiding, mentoring, and influencing colleagues to move our mission forward. A Results-Focused mindset ensures we meet our goals with efficiency and impact. Business Intelligence allows employees to make informed, strategic decisions based on data and industry insights. Finally, Collaborative Partnering fosters teamwork and strong relationships to achieve shared success.

This competency model not only supports individual growth and development but also strengthens CSBS as we evolve into a more agile and innovative organization. Here, leadership isn't just a title, it's a mindset that moves us forward together.

Working Conditions

• General office.

This job description should not be construed to imply that these requirements are the only standards for the position. Incumbents will follow any other instructions and perform any other related duties as may be required. CSBS has the right to revise this job description at any time. CSBS is an "at will" employer and as such, neither this job description nor your signature constitutes any form of contractual arrangement between you and CSBS.