Patient Service Representative - Primary Care - South County

Patient Service Representative - Mercy Clinic Primary Care Old Tesson

Location: 12348 Old Tesson Rd, St. Louis, MO 63128

Schedule: Full Time | 40 Hours/week | Monday - Friday

Qualifications
Education: High school diploma or equivalent.

Preferred Experience: One year of applicable medical office experience.
Skills, Knowledge and Abilities:
* Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and other staff members. The ability to communicate effectively and professionally is crucial in this role.
* Proficiency in basic computer skills, including data entry and word processing.
* Excellent customer service skills are essential for interacting with patients and visitors in a courteous and professional manner. PSRs should be empathetic, patient-focused, and able to handle inquiries and concerns with tact and diplomacy.
* Accuracy and attention to detail are critical in this role, particularly when entering patient information, scheduling appointments, and processing documentation.
* Ability to maintain confidentiality and follow privacy policy/procedure. Demonstrating discretion and maintaining patient privacy is paramount in this role.
* Adaptable and able to work effectively under pressure, handling unexpected situations with professionalism and composure.
* Attend and complete Clinic Core Front Desk Training post-hire.

Exceptional Benefits Starting Day One:

• Comprehensive Health Coverage- Medical, dental, and vision through United Healthcare

• Generous PTO- Up to34 days annually, including holidays, vacation, personal time, and short-term illness

• Paid Parental Leave- Supporting you and your growing family

• 401(k) with Employer Match- Invest in your future with confidence

• Tuition Reimbursement- Up to$2,000/yearfor continuing education

• Dependent Care FSA Contribution- $100/month for eligible participants

• Paid Volunteer Time- Give back to your community while on the clock

• Free Parking- Convenience that saves you time and money

• Career Growth Opportunities- Advance your skills and grow within Mercy

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.