Benefits and Leave Specialist

This role is a hybrid position

Some roles require an office while others may be done remotely. This position is considered hybrid, allowing for a combination of remote work and in-office collaboration. Qualified applicants must live within commuting distance of our Boston, Goleta, or Seattle offices.

The Benefits & Leave Specialist supports global benefits and leave programs that keep Sonos employees healthy, informed, and supported. This is a hands-on role for someone who enjoys being deeply involved in the work and takes pride in problem-solving and operational excellence, knowing when to escalate or move things forward with confidence. As part of a small, high-performing team that values trust, ownership, and expertise, you'll play a key role in helping ensure our programs run smoothly and consistently, balancing empathy and compliance to create a positive employee experience.

What You'll Do

• Administer our leave of absence program in the United States with the help of our third-party leave vendor, while also handling a small number of leaves in Canada and Australia internally.

• Partner with internal and external stakeholders to facilitate leaves, accommodations, and the return-to-work process, delivering a seamless employee experience while ensuring accuracy and compliance.

• Serve as a primary point of contact for employee benefits and leave inquiries, providing accurate, timely, and empathetic support that balances a positive employee experience with policy compliance.

• Validate and maintain benefits and leave data across Workday, vendor portals, invoices, and internal systems, identifying and correcting discrepancies.

• Support and manage ongoing operational tasks and projects, including open enrollment, life events, audits, vendor transitions, and data reconciliations, with a focus on accuracy, documentation, and continuous process improvement.

• Use Jira, Confluence, and Google Workspace to manage employee inquiries and case workflows, maintain documentation, and communicate effectively with employees and other stakeholders.

• Build and maintain tools, resources, and processes that improve accuracy, efficiency, and scalability.

• Contribute to global benefits initiatives by supporting and refining processes and upholding Sonos' standards for data integrity, compliance, and the employee experience.

What You'll Need

Basic Qualifications

• Bachelor's degree in Human Resource Management, Business Administration, or a related field, and 2+ years of experience administering US leave and benefits programs. Candidates without a degree will be considered with relevant experience.

• Demonstrated experience administering complex benefits and leave processes accurately and independently.

• Experience working with benefits and leave data, enrollment and invoice audits, and system integrations.

• Proficient in Excel or Google Sheets for use in day-to-day work, audits, and in building repeatable process tools, templates or reports.

• Experience using Workday, Jira, Confluence, and Google Workspace (or similar collaboration tools) to manage employee data, workflows, and documentation.

• Strong understanding of US federal and multi-state leave and benefits regulations (FMLA, ADA, ERISA, etc.), with the ability to interpret and apply policy accurately and consistently.

• Ability to communicate complex information clearly and empathetically, adapting tone and detail to the audience and situation.

• Highly organized, dependable, and able to maintain accuracy under deadlines and shifting priorities.

• Familiarity with privacy and data security practices related to HR and benefits data.

• Ability to handle sensitive information with discretion and maintain strict confidentiality.

Preferred Qualifications

• PHR, GPHR, and/or CLMS certification.

• Experience supporting global benefits and leave programs.

• Demonstrated ability to analyze and interpret data, identify process improvement opportunities, and implement scalable operational solutions.

• Strong interpersonal and collaboration skills with the ability to exercise sound judgment and discretion in sensitive situations.

• Experience managing or supporting 401(k) plans, including the annual audit process.

• A continuous improvement mindset-proactively seeks opportunities to streamline, learn, and strengthen processes.

• Balances quality with momentum-uses good judgment to deliver improvements without chasing perfection.

Research shows that some candidates may not apply for roles if they don't meet all the criteria. If you don't have 100% of the skills listed, we strongly encourage you to apply if interested.

Visa Sponsorship: Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time. We ask that applicants be authorized to work for any US employer, both now and in the future.

#LI-Hybrid

Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.

The base pay range for this role based off geographic location is:

The specific pay offered will depend on the candidate's geographic location, as well as qualifications and experience. We apply geographic pay differentials based on the cost of labor in the market. Employees in high-cost locations may be compensated at the upper end of the range, while those in medium or low cost markets may be compensated at the lower end of the range. Your recruiter can provide more details about the specific salary range for your location during the hiring process.

Please note that compensation details listed in US job postings reflect the base salary only, and do not include bonus, equity, or benefits.

We also offer a comprehensive benefits program with choice and flexibility in mind to help support the health, wealth, and overall well-being of our employees. Regular full time employees in the US are eligible for benefits on day one, including:

• Medical, Dental, and Vision Insurance

• A 401(k) plan with company matching and immediate vesting

• An Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required

• 80 hours of sick time upon hire, refreshed annually

• Up to 12 paid holidays per calendar year

• Sonos offers a generous paid leave program for new parents or to care for a family member with a serious health condition, as well as short- and long-term disability for your own medical condition

• Company-paid Disability, Life, and AD&D Insurance

• Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance

• Mental health benefits to support your holistic well-being

• A generous employee discount program & Sonos Radio HD - on us!

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@sonos.com and let us know the nature of your request and your contact information.