Technical Writer

Responsibilities:

*Collaborate with the Content writing team and Program Managers to identify content to focus on based on priority needs.

* Work with stakeholders who use the product to gather information and turn it into customer ready content.

*Create new articles and update existing articles to reflect the latest features and functionality, in support of their needs. This includes assisting with content freshness efforts and SEO improvements.

* Author the documentation and test/validate and configurations that will be published.

* Respond to reviewer feedback and incorporate feedback as needed.

* Deliver documentation according to specifications and priorities provided by team

* Use content team tools, process, style guide and publishing guidelines to deliver high quality documentation. Tools GitHub, Markdown language, and Azure DevOps

Skills required:

* 3-5 years of technical writing experience and/or experience creating technical, customer facing content, specifically IT pro and DevOps content

* Experience writing Azure and/or Windows Server documentation and or Windows Server knowledge is a plus

* Ability to be self-sufficient and ability to work independently.

* Experience or familiarity with markdown and GitHub is preferred.

* Bachelor's degree in Technical Communications, Journalism, English, Computer Science or related field preferred. Work related experience may substitute for degree.