Airport Wheelchair Ambassador - IAH

Benefits

* Flight Benefits - exclusive travel privileges for yourself and your family
* Competitive pay with daily access to earned wages
* Paid holidays and Paid time off
* Comprehensive Medical, Dental, and Vision Insurance
* 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employees
* Exclusive Discounts and Additional Wellness programs

Responsibilities:

* The Wheelchair Ambassador position is a working, supervisory position and as such, Lead Agents perform wheelchair duties as follows:
* Assists and transports passengers requiring wheelchair assistance at the airport to/from gate.
* Carefully lifts special needs passengers up/down stairs of aircraft and in/out of wheelchairs in a safe manner.
* Reads appropriate paperwork to identify name, flight information, date and special service request details to ensure special needs passengers are taken to the correct destination.
* Assists special needs passengers in transporting and claiming personal belongings and baggage.
* Reads the airport monitors to check arriving and departing information and sets up gate for incoming passengers who need special assistance.
* Greets and escorts special needs passengers in a friendly and courteous manner.
* Uses Avtech system to report pick up and drop off of special needs passengers.
* Communicates instructions and special services to gate agent or other personnel for passengers requiring special needs.
* Gathers wheelchairs in the concourse and returns them to the staging area for usage.
* May assist in arranging for ground transportation.
* All other duties as assigned