Security Officer - Front Desk Specialist

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Specialist in Bonita Springs, FL, you will serve and safeguard clients in a range of industries. As a Front Desk Security Professional with Allied Universal, you will be the first point of contact at the location, helping to deter security-related incidents while providing outstanding customer service. You will monitor access, respond to alarms, and assist visitors, all while utilizing technology such as computers or tablets. Join our team and contribute to a caring, people-first culture that values teamwork, reliability, and integrity.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors at the front desk by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor access to the location by verifying credentials and maintaining visitor logs as required.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating issues as needed according to site protocols.
• Assist with the implementation of security-related protocols and procedures specific to the location.
• Communicate professionally with clients, visitors, and staff to address inquiries and/or report security-related concerns.
• Support Allied Universal management and site leadership with additional front desk tasks as directed.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Alarm panel experience is preferred.
• Access control or badge experience is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.