Sr. Distribution Support Specialist

Apply a high level of proficiency to perform a broad range of logistics support and coordination activities. Gather operational data, generate reports, perform entry into databases or systems, and assist management or logistics staff with ad-hoc requests. Take calls from customers, haulers, internal business areas, etc., and answer questions, coordinate resolution of issues, etc. Work collaboratively with all departments to meet or exceed customer requests. Proactively handle logistics support activities, showing a strong operational knowledge and understanding of the logistics environment. Function as a go-to resource and provide assistance to team members.

JOB DUTIES AND RESPONSIBILITIES

• Perform daily and ad-hoc tasks of a standard to difficult nature, including high-level administrative tasks, customer service, purchasing, reporting, system administration, and supporting daily operational activities.
• Participate in or lead special projects, such as working with management on logistics systems and on implementing new strategies and initiatives to improve the logistics area.
• Provide support in tracking and maintaining vehicle records by working with supervisors (e.g., overweight permits, fuel cards, vehicle registrations, inspections).
• Provide support to fleet maintenance to receive, inspect, and inventory incoming parts as well as maintain, accurate spare parts inventory for the shops.
• Investigate all orders on open order report with the Route Settlement team.
• Schedule appointments and invoicing of tote deliveries, as well as school milk issues.
• Publish the Green-Mile daily & adjust route changes, add-ons, specials into the GM system.
• Assist in maintaining route version and eRMS, including holidays, route optimizations, new customers and all customer changes.
• Lead scheduling of 3rd party intercompany transfers and track hauling rates and payments.
• Troubleshoot, program and maintain the handhelds for drivers and 3rd party haulers.
• Update information on the system or in files to maintain records.
• Produce standard and original reports that may require identifying where and how to pull data.
• Assist with miscellaneous intercompany and vendor billing; troubleshoot and resolve basic issues, complete, verify, review, and reconcile paperwork and documentation.
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

• High school diploma or equivalent
• 2 to 4 years of experience in a logistics, transportation, warehouse, distribution, or related environment.
• Certification and/or License - may be required during course of employment
• Strong proficiency and skill with Microsoft Office Suite and company computer systems
• Able to work with accuracy and detail oriented
• Able to communicate clearly and effectively, both verbally and in writing
• Able to interact positively and work effectively with others (interpersonal skills)
• Able to anticipate and recommend needed changes
• Able to independently gather data, compile information, and prepare reports
• Able to take initiative in performing job and seek increased responsibilities
• Able to multi-task and problem solve
• Able to organize time, energy, and resources effectively to achieve goals (i.e., organizational skills)
• Able to perform tasks and duties under minimal supervision
• Must be able to read, write and speak English

Dairy Farmers of America / Kemps is an Equal Opportunity Employer including Disabled/Veterans.