DCIM Manager, NA

Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Position Overview

This position can be based remotely in the United States.

The DCIM manager manages data center infrastructure operations across all campuses. This includes overseeing DCIM software platforms, monitoring power and cooling systems, tracking asset capacity, coordinating with IT and facilities teams, and ensuring accurate reporting. The role safeguards efficient, secure, and compliant infrastructure performance while supporting operational and business teams in delivering reliable data center services.

Essential Job Functions

* Provide administration and support for the Sunbird DCIM platform, including asset creation, infrastructure modeling, workflows, layouts, materials, upgrades, patches, and Energy Optimizer (NEO).

* Implement automation workflows within Sunbird DCIM and ServiceNow to reduce manual tasks and improve operational efficiency

* Assist in oversight of assigned tasks and workflows within ServiceNow, ensuring alignment with DCIM processes.

* Maintain accurate interconnection documentation and capacity tracking.

* Ensure accuracy, consistency, and compliance of DCIM data across platforms; continuously improve governance standards for asset management, metrics, and procedures

* Manage and document fiber connectivity, structured cabling, and crossconnects within data centers; maintain accurate records of fiber routes and interconnection capacity.

* Monitor fiber utilization (and potentially power and cooling metric); forecast future demand to ensure scalable, forwardready infrastructure.

* Support audit activities by maintaining accurate documentation and demonstrating adherence to operational standards.

* Develop dashboards and reports to track infrastructure health, fiber performance, and operational efficiency. Translate technical DCIM data into businesslevel reporting for leadership.

* Drive ongoing integration, deployment, and enhancement of DCIM operations, administration, and maintenance practices.

* Partner with IT, facilities, and business teams to deliver reliable, secure, and customerfocused interconnection services.

* Experience with automation platforms (e.g., Ansible, Python scripting) for DCIM integration.

* Develop documentation and provide training for operations staff on DCIM best practices, fiber management, and interconnection standards.

* Demonstrate expertise in data center operations, infrastructure cabling, networking fundamentals, and Microsoft 365 productivity tools. Provide technical insights and assist in designing interconnection solutions.

* Handle additional duties as assigned by Management.

Job Requirements

* Bachelor's degree in Telecommunications, Networking, IT, or related field (or equivalent

* experience).

* 5+ years of experience in interconnection and fiber-optic systems,

* Strong understanding of interconnections cross-connects, and data center networking.

* Experience with fiber optics, Ethernet, BGP, MPLS, and carrier networking.

* Familiarity with MMR operations and colocation environments.

* Experience managing access controls and coordinating with security teams.

* Data center or telecommunications experience preferred

* Excellent communication, organization, and documentation skills.

* Travel required is expected to be up to 5% but may increase over time as the business evolves.

* Availability for on-call support during critical issues.

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 ps.

Additional Details

Salary Range: $130,000-$150,000 + Bonus (this range is based on Colorado market data and may vary in other locations)

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

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We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.