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Medical Assistant - Neurology

University of California - San Francisco Campus and Health
United States, California, San Francisco
Dec 12, 2025

Medical Assistant - Neurology

Temporary Employment Program

Temporary Employment

87174BR

Job Summary


Number of Openings: 2 openings

Employment Duration: 3 months

Under the supervision of the Practice Manager and guided by Ambulatory Services policies and procedures, the Medical Assistant supports the delivery of high-quality patient care within the Neurology practice. This role assists with both clinical and administrative responsibilities, ensuring efficient patient flow and a positive patient experience. The Medical Assistant works collaboratively with providers and staff, maintains professional standards, and serves as a liaison between patients, providers, and external partners.

Key Responsibilities:

Clinical Support

  • Prepare and maintain exam rooms according to Medical Center standards
  • Obtain and document vital signs, height, weight, pain screening, and chief complaints
  • Assist providers and nursing staff with patient exams and procedures
  • Perform point-of-care testing and specimen collection as directed
  • Document care and activities accurately in the electronic health record (APEX)
  • Support patient education in collaboration with providers
  • Act as a patient chaperone when needed
  • Facilitate referrals, insurance authorizations, medication refills, and treatment approvals
  • Monitor clinic flow and support multiple providers
  • Adhere to infection control, safety, and regulatory requirements

Communication & Patient Experience

  • Maintain professional, courteous telephone and in-person communication
  • Communicate delays and clinic updates to patients and care teams
  • Share relevant information with providers and staff to support care coordination
  • Assist patients with questions or concerns using effective conflict-management skills
  • Uphold UCSF service excellence and customer service standards

Administrative & Operations Support

  • Register patients and maintain accurate demographic, insurance, and billing information
  • Verify insurance eligibility and collect co-payments when applicable
  • Schedule new and follow-up appointments using APEX
  • Manage phone calls, messages, and in-basket coverage
  • Coordinate complex procedures and diagnostic testing
  • Maintain supplies, equipment, and clinic workspaces
  • Assist with filing, scanning, and documentation as needed

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions.

Required Qualifications


  • Minimum of 6 months - 1 year of recent experience in a busy healthcare environment
  • Experience with insurance verification and authorizations.

Preferred Qualifications


  • Completion of an approved Medical Assistant program or equivalent combination of training and experience

License/Certification


  • Current AHA CPR/BLS certification

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/ppsm-20

For the University of California's Anti Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Organization

TEP

Job Code and Payroll Title

009251 HOSP BLANK AST 3

Job Category

Allied Health, Support Services, Temporary Employment

Bargaining Unit

American Federation of State, County and Municipal Employees - Patient Care Technical Unit (AFSCME-EX)

Employee Class

Temporary Employment

Percentage

100%

Location

San Francisco, CA

Campus

Mission Bay (SF)

Work Style

Fully On-Site

Shift

Days

Shift Length

8 Hours

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