Sr Specialist - Functional Lead HR Production Support

Overview

Responsibilities

• Gather, define, and document business requirements, and map them to Oracle Cloud HCM, including creating functional design documents.
• Lead the end-to-end implementation and configurations, including setup and maintenance of profile structures, integration management, and system enhancements.
• Identifying, tracking, and resolving defects or issues in HCM. Work with technical team to triage defects, test and implement bug fixes.
• Oversee data loading and conversions, such as using HCM Data Loader (HDL), for workforce and worker data.
• Serve as the subject matter expert (SME) and collaborate with HR, IT, and business stakeholders to ensure solutions align with organizational goals and to manage project progress.
• Provide guidance, resolve issues, coordinate with support teams, and perform regression testing on new releases. Prepare test cases and manage the entire testing process.
• Create and maintain system documentation, functional specifications, operating procedures and training materials for end-users.
• Direct and coordinate the efforts of functional and technical teams, including offshore teams.
• Comply with the Company's Standards of Business Conduct, Personally Identifiable Information (PII) and Personal Health Information (PHI) policies and practices.
• Perform other related tasks and assignments as required.

Qualifications

• Bachelor's Degree and 4 years relevant work experience or
• Associate's Degree and 5 years relevant work experience or
• High School Diploma/GED and 6 years relevant work experience

• Proven experience leading full lifecycle implementations, required.
• Strong communication, leadership, and stakeholder management skills, required.
• Ability to demonstrate commitment to safety, quality and compliance, required.
• Extensive hands-on experience with Oracle Fusion Cloud HCM, preferred.
• Strong understanding of HR processes, policies, and compliance requirements, preferred.
• Proficiency with the Oracle Fusion Functional Setup Manager (FSM), preferred.
• Experience with data loading tools like HDL and knowledge of reporting tools such as OTBI, preferred.

• Demonstrated analytical skills
• Demonstrated problem solving skills
• Ability to build strong customer relationships
• Articulate and responsive to colleagues
• Demonstrated customer service skills
• Strong written and verbal communication skills
• Ability to simultaneously handle multiple priorities

• Driver's License Required

• Sit or stand to answer a phone for the duration of the workday
• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.