Technical Services Coordinator

thyssenkrupp Uhde USA combines unique technical expertise and decades of global experience in the engineering, procurement, construction and service of chemical plants. We develop innovative chemical processes and products for a more sustainable future and thus contribute to the long-term success of our customers in almost all areas of the chemical industry. Our portfolio includes leading technologies for the production of basic chemicals, fertilizers and polymers as well as value-chains for the energy transition and sustainable chemicals.

Position Overview:

thyssenkrupp Uhde USA, LLC is currently seeking a Technical Services Coordinator in Houston, Texas to support the Uhde High Pressure Technologies department.

The Technical Services Coordinator is responsible for execution of work, in addition to coordinating service activities related to all Uhde high-pressure equipment within the Americas region.

This includes implementation of work, coordinating repairs, workshops, and field service activities to ensure safe and efficient execution. The role also supports the development and implementation of safety and quality procedures in alignment with company standards, while closely collaborating with the Houston Service Hub, the engineering team in Germany, customers, and vendors across the region.

Duties and Responsibilities:

• Coordinates and directs field service technicians with scheduling of site service activities
• Plan and monitor repair and machining projects in collaboration with the workshop team
• Track ongoing projects, job progress, and technician availability
• Ensure all client-specific requirements (safety training, PPE, documentation, etc.) are met before site mobilization
• Maintain and update safety and training certification records for service personnel
• Develop the scope of work for repair jobs, including inspection, reporting, and communication with clients and the Hagen headquarters.
• Support service sales activities, including customer visits, quotation preparation, and proposal development
• Participate in on-site service activities when required, providing technical support and ensuring execution quality
• Conduct training sessions for staff and clients on equipment operation, maintenance, and safety

Coordinates with:

• UHPT Divisional Management Team
• Buyers, and Suppliers
• Oversee the coordination: Vendors, Packing and Forwarding Service Providers, Customs, Brokers, and their sub-contractors
• Client

Required Knowledge/ Skills, Education and Experience:

• 5 years (+) experience with Uhde high pressure technologies equipment or industry experience
• Experience with LDPE, EVA and/or Urea unites
• Microsoft Excel, Word, Outlook, PowerPoint, MS Teams
• Strong organization and coordination skills with attention to detail
• Highly motivated, self-driven, and team-oriented
• Ability and willingness to travel domestically and internationally up to 20%
• Valid passport is required
• Strong communication skills and customer-oriented mindset
• Ability to manage multiple projects simultaneously and meet deadlines
• Understanding high-pressure equipment maintenance, repair, and testing procedures
• Experience coordinating international service projects and/or remote teams

Preferred Knowledge/Skills, Education and Experience:

• Bachelor's Degree in Business Administration or equivalent

Additional Qualifications and Competencies:

• Ability to effectively interface within all levels of an organization
• Must interact well in a cross-functional team environment
• High integrity
• High credibility
• Strong interpersonal skills
• Self-directed
• Results oriented

Health, Safety, and Environmental are core values of our company

• You will be expected to actively promote, support, and participate in the INCIDENT FREE philosophy and work in a safe manner at all times
• In addition to office safety training, you might be required to visit field projects. In such case, additional Site Specific HSE training for these work environments will be provided

The [above] is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

thyssenkrupp Uhde USA recognizes and appreciates the exceptional quality of its employees. We are proud to offer challenging jobs with competitive benefits. Employees of tkIS USA receive a variety of financial and personal job benefits. The suite of benefits offered is meant as a supplement to your financial package and adds to your total compensation. Below is a brief summary of benefits which are available to all fulltime employees:

• Medical & Dental Insurance
• Vision Coverage
• Life Insurance - Company Paid
• STD/LTD - Company Paid
• FSA & HSA
• Voluntary Accident
• Hospital Indemnity
• Critical Illness
• Identity Theft Protection
• 401(k) Plan
• Roth IRA
• Supplemental Life & ADD
• Paid Time Off
• Paid Holidays

We only accept online applications submitted through the 'Apply Now' button on this job posting. You can find all current job openings on our career site at: https://jobs.thyssenkrupp.com/en Thank you for your interest in joining our team!

Notices:

If you are an applicant with a California residency, please click on the following link: California Job Applicant Notice of Collection

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