Rootle Ambassador Mentor & Development Specialist

About the Opportunity
The Rootle Ambassador Mentor & Development
Specialist plays a key role in the success and sustainability of the 100 Ambassadors in the
volunteer network within the Rootle Ambassador Program. This individual
provides mentorship, coaching, and professional development to Rootle
Ambassadors across the State of North Carolina. Through ongoing support and
skill-building opportunities, the Specialist ensures that Ambassadors are
equipped and effective in their outreach to families and communities. The ideal
candidate is a relationship-builder and a passionate advocate for children's
learning and community engagement.

The Specialist will:
*Track program metrics and deliverables, creating reports and recommendations for future growth.
*Support in-person and virtual ambassador gatherings, trainings, and public events.
*Design and facilitate professional development opportunities, including training sessions, workshops, and one-on-one coaching.
*Identify and address individual development needs and opportunities for growth.
*Research and pilot a regional framework that promotes continuous improvement.
*Collaborate with internal teams to align ambassador development with the overall mission of Rootle and PBS NC.
*Contribute to grant proposals and reports as needed.
*Collect and analyze feedback to assess program impact and inform future training and mentorship strategies.

Must have a valid driver's license.

This position is a hybrid work arrangement and will work at least three days per week onsite at PBS North Carolina located in Research Triangle Park, NC. UNC System employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

About PBS North Carolina
At PBS North Carolina, our mission is to provide
transformational experiences and trusted content to educate, inform, entertain
and inspire the people of North Carolina. Providing free content across our
four channels (PBS NC, The Explorer Channel, Rootle - PBS Kids, and The North
Carolina Channel) to more than 13.6 million households, PBS North Carolina
serves the third largest public media market in the country. Beyond the screen,
PBS North Carolina provides education services, teacher trainings, and hands-on
community involvement across the state of North Carolina. For more information,
visit pbsnc.org and join the conversation by connecting with us at
Facebook.com/MyPBSNC, Twitter.com/mypbsnc, and Instagram.com/mypbsnc.

About the Team
The primary purpose of the Children's Media & Education
Engagement team at PBS North Carolina is to expand equitable access to
high-quality educational content and experiences by leveraging media, community
partnerships, and innovative practices on behalf of children and families. This
this works to support learners of all ages-especially children and families in
underserved communities-through engaging, trusted, and developmentally
appropriate programming, outreach initiatives, and digital tools.

Minimum Education, Experience, and Skills
* Bachelor's degree in education, community development, social work, or a related field (or equivalent experience).
* Minimum 3 years of experience in mentorship, coaching, training, or leadership development.

Required Competencies
* Proven ability to work with diverse populations and support individuals at various stages of personal and professional growth.
* Strong interpersonal and communication skills with a collaborative and empathetic approach.
* Experience creating and delivering engaging learning experiences for adult learners.
* Comfortable using digital communication and learning tools (e.g., Zoom, Facebook, Canva, Participate).
* Willingness to travel across North Carolina for ambassador support, training, and events.

Preferred Education, Experience, and Skills
* Knowledge of PBS KIDS content and resources.
* Experience working in North Carolina's educational or nonprofit sectors.
* Bilingual (Spanish/English) preferred.
* Experience working in rural, underserved, or multilingual communities.

• Classification: University Program Associate
• Appointment Type: Time Limited
• Full-Time/Part-Time: Full-Time
• Employment Type: EHRA
• EHRA Category: Exempt Professional Staff
• Recruitment Salary Range: $52,000 - $56,000
• Location: 10 UNC-TV Drive, Durham, Research Triangle Park, NC USA
• Position Number: 20074182
• Special Instructions to Applicants: The posting remains open until filled, but applications received by December 31, 2025 will receive priority consideration.

Equal Employment Opportunity and Other Information
The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) is a VEVRAA Federal Contractor.

To claim veteran's preference, all eligible persons must indicate their eligibility as requested on the application. A DD Form 214, Certificate of Release or Discharge from Active Duty, may be required later in the selection process.

The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Human Resources Contact Information
Applicants needing assistance with the application process are asked to contact: recruiter@northcarolina.edu.