Medical Records Clerk (Clerk Typist) - Mental Health 109

La Casa Mental Health Rehabilitation Center (MHRC) is a 190-bed program providing assistance to adults 18 and older.

STATEMENT OF PURPOSE

We exist to help people with mental impairments realize their full potential.

MISSION STATEMENT

Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness.

POSITION OBJECTIVE

The Medical Records Clerk provides support to the Medical Records Technician by monitoring and maintaining the health records of clients. They assure accuracy, completion and timeliness of documentation in the medical records.

Shifts Available:

Full-Time | AM | Shifts: 8:00 AM - 4:30 PM | Days: Monday - Friday

Expected starting wage range is $18.45. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

QUALIFICATIONS

One (1) year of medical records experience preferred. A high school diploma or a G.E.D. equivalent is required. Necessary skills include knowledge of medical terminology, good organizational skills, ability to operate copiers, as well as basic computer skills, and typing proficiency. The ability to read, write, speak English is essential as is the willingness to work with mentally disabled persons. Applicant must receive clearance from the Department of Justice.

KEY RESULT AREAS

MISSION, VALUES AND BELIEFS

• Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with residents, the public and other staff members.

QUALITY AND QUANTITY OF WORK

• Performs tasks correctly and according to policies and procedures.
• Completes routine audits of medical records
• Assembles and breaks down medical records prior to admissions and following discharges
• Assists with data entering of client information into Telecare and County databases.
• Assists in completing month-end reports
• Interfaces with ancillary providers in providing client "face sheet" information
• Assists with orientation of new Ward Clerks
• Responds to outside agencies with requests for medical records.
• If necessary, assists ward clerks in the reporting of accurate daily census information.

TEAM MEMBER PARTICIPATION

• Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions.

JUDGMENT, DECISION MAKING AND INITIATIVE

• Demonstrates knowledge and proper use of equipment and supplies.
• Demonstrates good judgment, decision making, and initiative at performing daily tasks.
• Strictly follows patient confidentiality laws.

RELATIONSHIPS WITH OTHERS

• Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co-workers with concern and promotes group morale.

QUALITY IMPROVEMENT

• Continually focuses on assigned tasks and seeks and implements improvements as necessary.
• Understands and demonstrates the safety program in all activities.

CUSTOMER AND COMMUNITY RELATIONS

• Demonstrates a knowledge of Telecare's customers including clients/residents, families and governmental agencies in all interactions and conduct.
• Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.

PLANNING AND TIME UTILIZATION

• Completes and follows through with tasks and assignments, meeting expected deadlines.

ATTENDANCE AND RELIABILITY

• Understands and demonstrates knowledge of all policies associated with attendance.

PROFESSIONAL DEVELOPMENT

• Attends all assigned in-service education classes.

PHYSICAL REQUIREMENTS

See attachment for requirements.

• Duties and responsibilities may be added, deletes and/or changed at the discretion of management.

SUPERVISOR: Administrator/Clinical Director

(Circle appropriate supervisor)