New

Benefits Specialist I

Georgia State University
$45,000
tuition assistance
United States, Georgia, Atlanta
1 Park Place (Show on map)
Dec 20, 2025
Description : Benefits Specialist I Human Resources Administration Georgia State University Human Resources Administration fosters a workplace where employees are supported to work together and thrive. We ensure Georgia State's unparalleled success by securing the best workforce talent and connecting employees with outstanding benefits. Once employed we support our faculty, staff, and student employees to engage, learn, develop, and grow - professionally and personally. Human Resources Administration at Georgia State University is seeking to hire a Benefits Specialist I. WHAT MAKES GSU A GREAT PLACE? Flexible work environment. A knowledge-sharing organization that works collaboratively with diverse partners. Professional development opportunity and mentorship. A rapidly growing center within an academic setting. WHAT WILL YOU DO: This position provides benefits information and support to faculty, staff, and retirees, ensuring excellent customer service. Additionally, the role will involve assisting with the coordination of the Tuition Assistance Program (TAP), FMLA, ADA and the USG Transfer process. DUTIES AND RESPONSIBILITIES INCLUDE: Assist employees with benefits enrollment ensuring that they understand the available options. Serve as a point of contact for employees with questions or issues related to their benefits and retirement offering timely and accurate responses. Conduct benefits orientation sessions for new hires and assist with ongoing benefits education for staff, faculty and retirees. Communicate open enrollment information and changes in benefits plans, policies, or procedures to employees in a clear and accessible manner. Provide exceptional customer service to all faculty, staff and retirees, addressing concerns and resolving issues in a processional and efficient manner. Assist with coordinating the administration of the university's Tuition Assistance Program (TAP), including eligibility verification, application processing, and program information. Assist employees in applying for and understanding the terms and benefits of the TAP program. Assist with FMLA and ADA eligibility and processing. Ensure smooth transitions by coordinating incoming and outgoing transfers within the University System of Georgia. Other duties as assigned to support Human Resources Administration. Disclaimer : This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor. Qualifications : Minimum Requirements: Bachelor's degree and one year of related experience; or a combination of education and related experience. Preferred Requirements: Excellent interpersonal, verbal and written communication skills. Excellent customer service skills with the ability to address and resolve concerns effectively. Ability to work independently and manage multiple tasks simultaneously. Knowledge of benefits programs and enrollment processes. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Experience with benefits administration software and/or HRIS systems is preferred. Department : Human Resources Administration Location : Atlanta Campus Shift : 8:30AM - 5:15PM Salary : $45,000 FLSA Status : Non-Exempt Job Posting : 12/19/25, 5:00:00 AM Closing Date : 01/03/26, 4:59:00 AM Preferred Hiring Qualifications : Additional Preferred Qualifications : Special Instructions : To be fully considered for this position, all candidates at the time of submission must provide the following documents: A complete and accurate GSU application Resume Georgia State University Values : COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place INTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents USG Core Value Statement : The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653. Equal Employment Opportunity : Georgia State prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy),, sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions., This prohibition applies to faculty, staff, students, and all other members of the Georgia State community, including affiliates, invitees, and guests. Further, Georgia State prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law,, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. Background Check : Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students' and employees' safety and security. It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office. Please note, Georgia State University's career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires. Georgia State University is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.