Security Officer - Retail Floor Patrols

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Retail Floor Patrols in New York, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Unarmed Officer with Allied Universal at a bustling retail and mall location, you will monitor and patrol assigned areas to help deter security-related incidents and create a welcoming environment for guests and staff. You will remain visible, provide outstanding customer service, and communicate clearly with the public, all while demonstrating our values of teamwork, integrity, agility, and reliability.

Position Type: Full Time

Pay Rate: $23.15 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols around the retail and mall location and its perimeter to help to deter unauthorized activity and/or suspicious behavior.
• Observe and report any unusual activity or security-related concerns to the appropriate Allied Universal personnel and/or client representatives.
• Assist customers, vendors, and employees with directions and information as needed while maintaining a professional presence.
• Support access control measures by monitoring entrances and exits as required by the site-specific policies.
• Complete required reports and documentation accurately and in a timely manner as directed by Allied Universal and site management.

Minimum Requirements:

• A valid New York State Security Guard License is required.
• At least 1 year of security-related experience is required.
• Experience with customer service is preferred.
• CPR certification is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.