Supervisor Neurodiagnostic Operations

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Associate's degree

2. Obtain certification in Basic Life Support within 30 days of hire date.

3. Professional Registry required

EXPERIENCE:

1. Three (3) years' experience in Neurodiagnostic Testing

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor's degree in Allied Health or related field.

2. One (1) year of supervisory experience.

CORE DUTIES AND RESPONSIBILITIES:The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Coordinates and evaluates all elements of clinical, financial, material, and human resources (HR) in the provision of ND services. Requires effective communication with medical staff, hospital administration, and healthcare providers.

2. Ensures adequate technical staffing coverage for all departments following established productivity standards. Activates problem resolution and troubleshooting actions to prevent patient procedural delays. Performs service recovery as needed. Acts in the absence of the Director.

3. Performs as an ND Tech in clinical and on-call rotation as needed ensuring adequate staffing and clinical care.

4. Performs as the primary ND staff educator/mentorstaff education and training toward meeting the quality of standards of the American Clinical Neurophysiology Society (ACNS) and the American Society ofElectroneurodiagnosticTechnologists (ASET) to assure optimum delivery of neurophysiologic testing and patient care.

5. Ensures the accurate recording of the electrical impulses of the neurological system by:

• Exercising a technical review of the impulses being recorded

• Demonstrating proper set-up for the designated test(s)

• Detecting and eliminating artifact

• Selecting electrode combinations based on the type of study performed

• Describing normal and abnormal clinical manifestations and/or changes observed during the procedure

• Utilizing a variety of activating procedures

6. Maintains an expertise in anatomy, physiology, and pathology relative to neurophysiologic studiesin order tooptimize the procedure and ensure patient care/safety. Includes the implementation of operational processes that maximizework flowand efficiencies through the use of available technologies.

7. Supports staff by promoting problem solving, peer review, team building, and by displaying the highest professional standards. Serves as the professional role model and competent observer for technologists.

8. Designs and executes Quality Assurance monitoring for ND program including equipment and staff.

9. Maintains proficiency in use of neurodiagnostic equipment. Provides input to Value Analysis Department on desirable supplies required for clinical services. Includes the coordination of new equipment/product trials.

10. Develops and updates ND policies and procedures. Monitors compliance to administrative and departmental policies/ procedures.

11. Provides direct feedback of ND technologist performance and team needs. Assists with performance management and progressive discipline. Assists with the hiring, retention, interviewing, and recruitment of staff. Coaches and counsels ND technologists as needed. May monitor employee action plans.

12. Provides direct feedback regarding provision of service and customer satisfaction. Assists with execution of hospital and departmental employee satisfaction action plans.

13. Represents ND service functions as needed serving on committees as assigned.

14. Provides input into capital purchases and program expansion. Assists with budget planning. May lead program certification initiatives.

15. Performs monthly operational budget variance analysis/reporting. Responsible to monitor financial performance of cost center. Executes actions to keep budget accounts at or under budget.

16. Develops working relationships with vendors to promote execution of purchase/leasing decisions.

PHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl.

2. The employee must occasionally lift and/or move more than 100 pounds.

3. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

4. The flexibility to come to work during unscheduled hours for emergency procedures, teaching and technical oversight.

5. The flexibility to serve as a telephone resource.

WORKING REQUIREMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Must be able to work in a high stress environment.

2. Must be able to work in surgical dress attire and PPE as appropriate to the patient care setting.

3. Must be able to prioritize work tasks to demonstrate completion of those tied to urgent/emergent patient care needs.

4. Must be able to diffuse front line conflict and engage in crucial conversations to promote a healthy work environment and quality patient outcomes.

SKILLS AND ABILITIES:

1. Must have strong background knowledge of procedural environments.

2. Must have excellent verbal and written communication skills. Must demonstrate English verbal and written proficiencies to utilize complex technical guidelines and manufacturers' equipment operational instructions.

3. Must have working knowledge of electronic medical documentation and computer software necessary to provide ND services.

4. Must demonstrate ability to independently plan, organize, and set priorities in routine and /or emergency situations.

5. Proficiency with Microsoft Office functionalities and computerized learning systems.

6. Leadership skills needed to lead small work team and present concepts to diverse audiences demonstrating excellent analytical, communication, andproblem-solvingskills.

7. Financial management skills required for budgetary oversight of assigned cost center.

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.