Receptionist

Employment Type: Full-Time

FSLA: Hourly/Non-Exempt

Division: Human Resources

Department: HR Operations

Reports to: Director of HR Operations

Supervisory Duties: No

The Receptionist serves as the first point of contact for visitors and callers, providing a professional, welcoming environment. This role is responsible for managing front desk operations and supporting administrative tasks.

• Greet and welcome guests upon arrival

• Direct visitors to the appropriate person or department

• Answer, screen, and forward incoming phone calls

• Maintain a clean and organized reception area

• Receive and sort daily mail and deliveries

• Handle basic inquiries and provide accurate information

• Perform general clerical duties such as filing, data entry, and document preparation

• Support the HR department with additional tasks as assigned

• Excellent verbal and written communication

• Strong organizational and multitasking abilities

• Professional appearance and demeanor

• Proficiency in office software (e.g., Microsoft Office, email systems)

• Ability to remain calm and efficient under pressure

• Customer service orientation

• High school diploma or equivalent (required)

• Previous experience in a receptionist or administrative role (preferred)

• Familiarity with office equipment and software (e.g., Excel, Word, Adobe, phone systems)