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SFDC Business Analyst

Vaco
$115,000.00 - $160,000.00 / yr
401(k), retirement plan
United States, North Carolina, Charlotte
Dec 30, 2025

Required skills:
- Salesforce experience from a functional perspective (5+ years experience)
- Pardot
- Supported Marketing and Sales (B2B)
- Oracle or ERP knowledge is a significant plus
- W2 only (no sponsorship or C2C)
- Local to Charlotte, as this position requires on-site presence 3x/week and in-person interview (no relocation offered)

  • Prepare project reports that document the scope, benefits, resource requirements, and cost analysis when/where appropriate.
  • Maintain awareness of current methods & technologies and recommend improvements and modifications when appropriate.
  • Lead in the establishment and enforcement of application, systems, and process standards.
  • Provide effective communications and education for our customers and service providers.
  • Responsible for coordinating the implementation of Sales & Marketing applications, processes, & systems.
  • Take a leadership role in building relationships and working closely with business and work process owners.
  • Provide planning, consultation, and advisory services for business functions, focused on Sales & Marketing.
  • Facilitate methodology for prioritizing projects and initiatives.
  • Manage strategic alliances with the Sales & Marketing team and their external service & support providers.
  • Coordinate and drive testing for applications, systems, and process upgrades to maintain pace with business requirements, technology upgrades, and economic change.
  • Ensure projects have clearly documented objectives, requirements, budgets & timelines.
  • Manage the effective use of technology for business process improvement and the elimination of non-value-adding activities.
  • Support and monitor systems, processes, and applications to assure system integrity and reliability.
  • Serve as primary Salesforce.com administrator with a strong understanding of best practices.
  • Be an application and business process subject matter expert for Sales & Marketing.
  • Build effective working relationships with HEW's functional business and manufacturing personnel.
  • Ensure alignment of IT and business strategies while managing people, process, and technology toward effective business-driven solutions.
  • Strong technical background is a plus.
  • Prior experience with Oracle EBS or SAP ERP application implementation and/or support is a plus.
  • Experience with Microsoft Power BI is a plus.
  • Broad understanding of general business and management practices.
  • Excellent troubleshooting and analytical skills.
  • Must have a strong customer service orientation.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

  • California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
  • Virginia residents may access our state specific policies here.
  • Residents of all other states may access our policies here.
  • Canadian residents may access our policies in English here and in French here.
  • Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

  • the individual's skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

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