Hybrid Registered Nurse RN, Farmington Call Center

Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.

Are you ready to make a positive impact in health care? If so, you're the missing piece in our care team. As part of the Optum and UnitedHealth Group family, ProHealth Physicians offers new opportunities for growth. Here, you'll experience:

• Exceptional teamwork
• Robust medical resources
• Passionate professionals with a focus on patient-centered care

Position Details:

• Location: Hybrid position based out of 3 Farm Glen Boulevard, Farmington, CT 06032

• Department: Nursing Call Center

• Schedule: 40 hours/weekly, Monday through Friday 8:00AM - 4:30PM. Hybrid position requiring two (2) days in office in Farmington. This position includes every other weekend and every other holiday. Must be available to come into office in Farmington, CT for training and meetings as needed.

The RN is responsible for delivery of patient care to individuals, and families through telephone calls with patients with varying levels of acuity and medical concerns. RN addresses patients' wellness, acute illness, chronic disease, disability and end of life needs while maintaining the standards of professional nursing practice. The RN assists with patient inquires including questions related to medication, medical conditions and diagnostic testing. Under the direction of the physician the RN delivers messages related to medical care.

If you are located in Farmington, CT, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Collects subjective and objective health status information from multiple sources such as; patients, caregivers, members of the health care team, documented records and other relevant sources
• Prioritizes activities based on the patient's immediate health need or the nurse's judgment of anticipated patient needs
• Documents the information and data collected in a retrievable understandable and readable format in the EHR
• Employs nursing knowledge and evidence nursing practice in caring for patients in the office and over the phone
• Includes the patient, appropriate caregivers, and other health professionals in making shared decisions about plans and strategies
• Considers the patient or population needs in terms of age, gender, race, cultural values and practices, ethical and legal considerations and environmental factors as well as the anticipated risks and benefits of interventions for individualized plan development
• Implements the plan of care in partnership with the patient, caregivers and other healthcare professionals in a timely manner
• Performs interventions supported by evidence- based ambulatory care nursing practice during clinical visits, telephone encounters and electronic communications according to regulations, standards and organizational policy and procedure
• Provides age appropriate, population specific care in a compassionate, caring, culturally and ethically sensitive manner
• Other duties as assigned

ProHealth Physicians is Connecticut's leading community-based medical group. Formed in 1997, we have primary care offices in every county. Our 300+ doctors and advance practice clinicians care for children and adults of all ages. We also have in-house imaging and clinical lab services. Traditional medicine treats people when they're sick. Instead, we focus on preventing diseases. Our goal is to give our patients - and their communities - the tools they need to be and stay well. This is how we help people live healthier lives. Together, we're making health care work better for everyone.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.