HR Benefits Administrator / Coordinator

The HR Benefits Administrator / Coordinator is responsible for the day-to-day administration, coordination, and support of employee benefit programs. This is a hands on role working directly with the employees to ensure enrollment and understanding of the various benefits and leaves available. In addition to supporting benefits this role can expect to support HR with various administrative tasks approx. 10-15 hours a week. This role serves as a key point of contact for employees ensuring benefits are administered accurately, compliantly, and with a high level of service.

Benefits Administration

• Assist with employee benefit programs including health, dental, vision, life insurance, disability, retirement, and lead the wellness program
• Obtain documentation and assist in managing leaves such as FMLA, ADA, and LOA
• Coordinate benefits enrollment, changes, and terminations in HRIS and with external vendors
• Serve as the primary contact for employee benefits inquiries and issue resolution
• Support annual open enrollment planning, communication, and execution
• Reconcile benefit invoices and resolve discrepancies with vendors and payroll
• Maintain accurate employee benefit records and documentation

Compliance & Reporting

• Assist with compliance related to benefits programs (ERISA, ACA, HIPAA, COBRA, FMLA, and applicable provincial/state regulations)
• Prepare and distribute required employee notices and disclosures
• Support audits and reporting related to benefits
• Maintain confidentiality of sensitive employee information

Vendor & Stakeholder Coordination

• Liaise with benefits providers, brokers, and third-party administrators
• Support benefits renewals, plan changes, and vendor transitions
• Coordinate with payroll, finance, and HR team members to ensure accurate deductions

Communication & Employee Support

• Develop and distribute benefits communication materials and guides
• Conduct employee benefits orientations and information sessions
• Support HR initiatives related to employee wellness and engagement

• HS Diploma or GED
• 1-3 years of experience in HR benefits administration or HR coordination
• Experience using HRIS and benefits administration platforms
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Experience with multi-location or multi-jurisdiction workforces
• Working knowledge of employee benefits programs and HR processes
• High level of discretion and confidentiality
• Strong problem-solving and analytical skills
• Ability to manage multiple priorities and deadlines
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Collaborative and service-oriented mindset