Benefits Enrollment Specialist

Benefits Enrollment Specialist

Description:

Milliman Omaha is an office of intelligent, hard-working, creative minds, and we are anything but corporate. Our unique structure allows for the best of both worlds: a flexible local office that recognizes individual contributions within a large, national firm that gives stability and structure. We offer a team-based environment with strong relationships, but also opportunities for each person to determine their success.

As an Enrollment Specialist, you will champion customer outcomes through education, enrolling, and ongoing communication and use these experiences to create retention strategies. Your strengths in soft skills will foster trustworthy relationships and enhance our customers' experiences. In this role, you will be involved in consulting with and educating individual health insurance consumers, demonstrating Milliman's values at every touch point, and delivering proactive support and guidance leading to their success.

Through these responsibilities you will bring new life to an individual's shopping experience and be a key influencer in our industry-recognized service model. At Milliman we strive to deliver the best products and services so that people can live for today and plan for tomorrow with confidence. We are looking for someone to build with us in that mission.

We are looking for:

• Relationship builders. We are fanatical about serving our customers leading to their success. We are looking for someone with strong listening and action skills to create dynamic relationships, both internally and externally.
• Confident professionals. We aim for 100% in everything we do which means being accurate, on- time and on-point for our customer's needs.
• Trend-setters. Innovation is at the core of our DNA, and that stems from the work ethic of our people. We proactively respond to client feedback to understand and change the landscape of health insurance with new and extraordinary ideas.
• Future leaders. We believe in our people and take the time to invest in our people. Encouraging them to deepen their skillsets and broaden abilities. We will always have new opportunities and responsibilities for those who want to assume them.

Qualifications:

• Comfortable communicating with a variety of stakeholders including employees, client decision makers, insurance carriers, and brokers.
• Health insurance industry experience in employee benefits and/or personal insurance is highly preferred.
• 2+ years in Customer Success, Advocacy, Relationship Management, Account Management, or a similar role is a plus.
• Current life & health insurance license or ability to obtain within a short timeframe.
• Former Milliman interns may be preferred candidates.

Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.

About Milliman

Milliman (www.milliman.com) is an international consulting firm with over 5,100 employees and $1.6 billion in annual revenue. With over 75 years in the consulting business, we have an excellent reputation for superior tools and service to our clients. The Omaha Health & Welfare practice was started 25 years ago to serve large employers in the design and administration of their employee benefit insurance plans. Much of our success depends on our employees and our culture that recognizes and rewards employees for the value they bring to our business in general and our clients in particular. The atmosphere is business casual with 75 other professionals in an upscale office setting at 180th and Dodge Street in Omaha, Nebraska.

Location

This position is based out of the Milliman office in Omaha, Nebraska, but candidates hired into this position may work remotely anywhere in the United States.

The expected application deadline for this job is January 9. 2026.

Salary

The salary range for this position is $54,900 - $85,100, depending on a combination of factors, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, location, etc.

Benefits

We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include:

• Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners.
• Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges.
• 401(k) Plan - Includes a company matching program and profit-sharing contributions.
• Discretionary Bonus Program - Recognizing employee contributions.
• Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses.
• Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.
• Holidays - A minimum of 10 paid holidays per year.
• Family Building Benefits - Includes adoption and fertility assistance.
• Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria.
• Life Insurance & AD&D - 100% of premiums covered by Milliman.
• Short-Term and Long-Term Disability - Fully paid by Milliman.

Equal Opportunity

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.