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Follow-Up Clerk

Staffmark Group
$16.00-$16.00
medical insurance, life insurance, 401(k)
United States, Louisiana, Shreveport
Jan 02, 2026



Turn Denials Into Dollars: Follow-Up Clerk Wanted

A respected and growing medical billing organization is seeking a detail-driven Follow-Up Clerk to play a critical role in the healthcare revenue cycle. This behind-the-scenes powerhouse supports providers by ensuring insurance claims are properly followed up, resolved, and paid accurately and on time. If you thrive in a fast-paced office environment, enjoy problem-solving, and have a strong eye for detail, this could be the opportunity that moves your career forward.

Hours & Pay



  • Schedule: Monday through Friday, 8:00 AM - 4:30 PM
  • Lunch: 30-minute unpaid break
  • Pay Rate: Starting at $16.00 per hour
  • Type: 540-hour temp-to-hire opportunity
  • Level: Non-entry level; basic computer skills required



What You'll Do Each Day



  • Follow up on unpaid, delayed, or denied medical insurance claims via phone, payer portals, and email
  • Research claim issues and communicate with insurance companies to determine resolution steps
  • Document all follow-up activity, outcomes, and payer responses accurately within internal billing systems
  • Assist with claim corrections, resubmissions, and appeals to support timely reimbursement
  • Identify trends in claim denials or delayed payments and escalate findings to the billing team or leadership
  • Collaborate with billing and administrative staff to support smooth claim processing
  • Meet daily productivity and accuracy expectations in a deadline-driven environment



What We're Looking For



  • High school diploma or equivalent required; additional education in healthcare or business is a plus
  • Previous experience in medical billing, insurance follow-up, or collections strongly preferred
  • Basic computer proficiency with familiarity using Microsoft Office applications
  • Strong written and verbal communication skills
  • Excellent attention to detail and organizational skills
  • Ability to multitask, prioritize workloads, and work independently



Benefits & Perks

This role offers weekly pay during the temporary period, along with access to medical, dental, vision, and life insurance, a 401(k) plan, short-term disability coverage, and employee discounts. Once hired directly, employees enjoy a healthy work-life balance, three weeks of PTO starting immediately, and a comprehensive full-benefits package designed to support long-term career growth and stability.

Ready to Take the Next Step?

If you're ready to make an impact in the healthcare billing process while building a stable, long-term career, click Apply Now to be considered for this opportunity.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.


About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

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