HR Analyst, Experienced

Your Role

The People & Engagement HR:Connect team is a critical part of Human Resources service delivery for all of Blue Shield of California (BSC). The HR Analyst, Experienced will report to the Sr. Manager, HR:Connect. In this role you will be supporting the HR:Connect team, which provides Tier 1 HR support for all employees. You will be managing employee cases with an emphasis on supporting escalations for complex cases, maintaining and improving existing resources, analyzing service data, supporting team training, and supporting strategic team projects.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a college degree and a minimum of 3 years of prior HR-related experience in an HR role (or 5 years of HR Generalist experience)
• Requires advanced knowledge of HR obtained through advanced education combined with experience.
• Requires practical knowledge of project management (experience driving operational improvement projects preferred)
• Requires experience developing and maintaining operational procedural and knowledge documentation (experience with process creation and ownership preferred)
• Requires demonstrated analytical and problem-solving skills
• Requires experience processing HR data and creating reports to analyze trends and key takeaways
• Requires experience leading training activities for new team members