IT Helpdesk Support

TEKsystems
$25.00 - $32.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Washington, Vancouver
Jan 06, 2026
An Engineering Consultant in Camas, WA is hiring a Helpdesk Support Technician to join the team for a great long term opportunity! Job Duties: * Manage, prioritize, and respond to incoming requests from end users via walk-up, telephone, and helpdesk ticket system. * Diagnose, troubleshoot, and resolve complex problems; escalate issues when required. * Identify patterns and investigative solutions with interacting systems. * Perform hands-on fixes at the desktop level, including reinstalling and upgrading software, installing hardware implementing file backups, and configuring systems/applications. * Perform preventative maintenance, including checking and cleaning of desktops, laptops, printers, and peripherals. * Test fixes to ensure problems have been resolved. * Assist in the setup of new employees with systems, equipment, and file access. * Maintain an accurate inventory of all workstations, laptops, phones, printers and software. Qualifications: * Experience with FreshWorks, MS365 and Active Directory * Experience with HP Laptops and desktops * 2-3+ years of IT Helpdesk Support experience * Knowledge of networks, computer systems, voice systems, printers, and mobile devices. * Ability to rebuild PCs, troubleshoot driver and software issues, and remediate virus and malware. **If Interested: Please apply to the job application and email Derek at Dmautz @teksystems.com Job Type & LocationThis is a Contract position based out of Vancouver, WA. Pay and BenefitsThe pay range for this position is $25.00 - $32.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Vancouver,WA. Application DeadlineThis position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.