Our Opening and Your Responsibilities
The Global Business Area (GBA) Head of Quality is responsible for
ensuring that our products meet the highest standards of quality and regulatory compliance.
You will lead the Quality Control, Quality Assurance, Quality Engineering, Lab Applications,
and Product Technical Support teams across multiple sites, dedicated to maintaining product
integrity throughout the development and manufacturing processes. Your expertise will be
essential in driving continuous improvement initiatives and implementing robust quality
management systems. This position requires collaboration across various departments,
including research and development, manufacturing, and regulatory affairs, to ensure that our
products not only meet but exceed industry standards. As the Head of Quality and Customer
Experience, you will play a critical role in risk assessment, root cause analysis, and the
successful implementation of corrective and preventive actions. You will also serve as a key
point of contact for regulatory agencies and industry partners, advocating for best practices in
quality and compliance.
Essential Duties and Responsibilities
- Lead the development and implementation of strategies to ensure product integrity and
compliance with all applicable regulatory requirements. - Elevate the growth and development of operations, processes, and people.
- Ensure compliance with health, safety, and environmental standards across all
locations. - Oversee and support day-to-day operations across all manufacturing sites to ensure
production objectives are achieved while upholding or surpassing established quality
standards and organizational goals. - Collaborate with cross-functional teams to ensure quality standards are integrated into
all stages of product development and manufacturing. - Conduct regular reviews and audits of processes, systems, and products to identify
areas for improvement. - Establish and monitor key performance indicators (KPIs) to assess operational
effectiveness and drive accountability within teams. - Oversee the technical services team to manage product-related investigations and root
cause analyses to effectively resolve quality issues in a timely manner. - Ensure continuity for product evaluations and troubleshooting.
- Provide strategic oversight and guidance for quality-related laboratory systems and
applications, ensuring accurate data integrity - Serve as the primary liaison with regulatory agencies, ensuring that all product releases
meet compliance standards. - Implement continuous improvement initiatives utilizing lean manufacturing and
continuous improvement methodologies. - Develop and deliver training programs for staff to foster a culture of quality and
compliance across the organization. - Lead and mentor site department Managers and employees to foster a culture of
engagement, accountability, and professional development. - Perform other duties as assigned.
What You Need to Succeed
- Bachelor's degree in Life Sciences, Chemistry, Biomedical Engineering, Quality
Management, or a related field; Advanced degree is preferred. - 10+ years of progressive experience in Quality Assurance and Technical Support
within laboratory instrumentation or biotech industries with a focus on multi-site
operations and/or equivalent combination of education/ experience. - Strong background in Life Sciences quality including workflows and customer
expectations serving these markets - Proven track record managing QMS programs, ensuring compliance with ISO 9001,
and where applicable GMP, GLP, and FDA regulations - Strong knowledge of lean manufacturing principles and experience implementing
continuous improvement initiatives - Exceptional leadership and team management skills, with experience leading cross functional quality and support teams in a fast-paced manufacturing environment.
- Proven experience in developing and managing budgets, reducing costs, and optimizing
operational performance. - Excellent analytical, problem-solving, and project management skills to drive
operational success. - Excellent communication abilities, with a focus on translating technical concepts across
diverse internal and external stakeholders
Our Offer to You
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
- Tuition reimbursement, educational matching gift program, perks and discounts
- Parental and caregiver leave programs
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee
Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in precision instrumentation
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards across Mettler Toledo
Global recognition for the quality of our products and services About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you'd like more information about your EEO rights as an applicant under the law, please click |
METTLER TOLEDO
life insurance, paid time off, tuition reimbursement, 401(k)
Jan 06, 2026