Business Solutions Administrator

Apply at: www.esgw.org/jobs

Wage: $34.00/hr.

The Business Solution Administrator plays a critical role in supporting business system users across the organization. This position acts as the primary liaison between users and technology, ensuring effective communication, timely support, and optimal use of enterprise applications. The administrator works to understand business needs, resolve issues, and promote user adoption and confidence in the systems that power day-to-day operations. This is a process-driven position responsible for improving workflows, building user capacity, and identifying ways to streamline and enhance business operations across departments.

Requirements

• Familiarity with commonly used business applications (i.e. Microsoft 365, SharePoint, ticketing systems)
• Excellent interpersonal and communication skills.
• Strong customer service orientation and problem-solving mindset.
• Ability to explain technical concepts to non-technical users.
• Organized and able to manage multiple support requests and priorities.

Physical Requirements

• Ability to move independently or with reasonable accommodation within the facility and community.
• Applicant must be physically and mentally able to perform all requirements of the job.
• Applicant must pass DMV check
• All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment.

Experience

• 0-2 years
• Experience in business systems support, help desk or administrative roles.
• Associate's degree preferred
• Coursework in business administration, Information Systems, or a related field, or equivalent experience.

Easterseals-Goodwill offers a comprehensive & competitive benefits package including:

• Medical, Vision, Dental, and Voluntary Products
• Paid Time Off (PTO)
• 401(k) Retirement Plan + up to 4% contribution
• Tuition Assistance
• Flexible Spending + Health Savings Accounts
• 10% Discount on ESGW Services
• Employee Wellness Program
• 30% Discount at Goodwill Stores

Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness ("PSLF") program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.

Easterseals-Goodwill (ESGW) is an equal-opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone.

Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported.

We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws.

If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.