Accounts Receivable Clerk

Position Summary

The Accounts Receivable Clerk will report directly to the Credit Manager and will be responsible for the health of their assigned accounts. Daily duties will include but are not limited to:

• Work exceptions that come through ACH and Lockbox payment files.
• Post and allocate payments in our ERP business system.
• Process customer payments via credit card
• Work on unapplied cash reports daily and process refunds as needed.
• Collaborating with customers and internal personnel to resolve account issues and disputes.
• A sense of urgency, accuracy, and attention to detail required for this position.
• The Accounts Receivable Clerk will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.

Essential Responsibilities & Expectations

• Handle incoming phone calls to the Accounts Receivable Department
• Take and deliver messages to department personnel.
• Research issues with accounts.
• Perform tax adjustments.
• Process customer credit card payments.
• Assist customers with account issues.
• Perform other duties assigned by Management.
• Apply customer payments promptly and accurately.

Qualifications

Education

High school diploma or the equivalent required.

Experience

• Prior clerical or administrative experience preferred.
• Experience and demonstrated skills using personal computers including Microsoft Office and basic typing skills required.
• Must possess or demonstrate the ability to quickly acquire the following required Skills and Competencies.

Skills and Competencies

• Telephone and Verbal Communication Skills
• Written Communication Skills
• Organizational Skills
• Microsoft SharePoint
• Coda
• Microsoft Dynamics AX 2012

Job Training

• Microsoft Word - Basic
• Microsoft Excel - Basic & Intermediate
• Business Communication Skills Training
• OSHA Required Training
• Compliance Training

Safety Summary

Working Conditions

Work typically performed in an office environment. Limited or no physical effort is required for this position.

Physical Requirements

• Speaking
• Listening
• Writing
• Typing
• Reaching
• Kneeling
• Grasping
• Stooping

Job Hazards

• Pushing and Pulling drawers, chairs, doors
• Trip hazards
• Electrical Hazards (Power cords, PCs, other electrical items.)
• Ergonomic hazards

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.

High School or Equivalent (required)

Prior clerical or administrative experience preferred. (preferred)
Experience and demonstrated skills using personal computers including Microsoft Office and basic typing skills required. (required)
Must possess or demonstrate the ability to quickly acquire the following required Skills and Competencies. (required)

Skills