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Responsible for coordinating, maintaining, and supporting the enhancement of quality management systems ensuring compliance with regulatory standards and accurate results. Coordinates activities required to meet all regulations and compliance (i.e., ISO 17025), including assisting with the maintenance and implementation of quality control procedures, conducting internal audits, monitoring documentation, and providing training. Monitors and informs on system performance distributing standard reports to support performance optimization. Serves as a cross-functional coordinator across locations ensuring each system is in compliance. At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily. Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today! Key Responsibilities
- Ensures all processes, systems, and results comply with all internal and external regulations, policies, practices, and standards (i.e., 17025). Assists with planning, updating, and steering projects related to quality.
- Conducts routine internal audits and ensures valid testing processes. Summarizes findings, identifies corrective actions, and coordinates routine corrective action planning across teams.
- Maintains relevant documentation, records, and databases ensuring accuracy and accessibility, including manuals, standard operating procedures, etc.
- Delivers and helps create training materials for functionality and best practices regarding quality standards and procedures. Maintains detailed system documentation, including training records and standard operating procedures (SOPs).
- Collects and tracks data to promote quality support data-based continuous improvements.
- Collaborates cross-functionally to support the implementation of continuous improvement initiatives that guarantee the reliability and validity of data and test results.
- Assists with defining, reviewing, and formatting policies and procedures to ensure clarity and alignment with regulatory standards and quality goals.
- Coordinates across technical and non-technical teams to support quality initiatives and resolution of quality related issues.
- Investigates and resolves routine internal complaints.
- Maintains traceable equipment.
Minimum Qualifications (Educations & Experience)
- High school diploma, GED, or equivalent
- 1+ years of relevant experience or the knowledge, skills, and abilities to succeed in the role
- Valid driver's license
Knowledge, Skills, and Abilities Butterball Core Competencies Caring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies:
- Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs.
- Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity.
- Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead.
- Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen.
- Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate.
Essential Knowledge, Skills, and Abilities
- Experience within a laboratory or ISO and auditing experience
- Basic report writing skills
- Solid communication, organizational, interpersonal, and collaboration skills
- Adaptable, effective time management skills, and ability to prioritize workload
- Detail oriented with the ability maintain accuracy and efficiency
- Skilled at resolving routine problems using established standards
- Ability to work well in a team environment
- Ability to take instruction and follow rules
Preferred Knowledge, Skills, and Abilities
- Bachelor's degree in related field
Physical Demands
- While performing the duties of this job, the employee may be regularly required to stand, walk, sit, talk, hear, reach, stoop, bend, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to or about 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.
- This position requires the individual to wear and work in personal protective equipment while in the laboratory and manufacturing environment.
Working Conditions & Travel Requirements
- Work will be performed in a variety of conditions including climate-controlled office and laboratory environment(s); in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions; and in a farm environment including working outdoors in seasonal conditions with live animals and at times in dusty environments. This position requires the individual to wear and work in personal protective equipment while in the laboratory, manufacturing and farm environment. This individual may be working around sick or diseased animals where additional precautions may need to be taken.
- The noise level of the office, laboratory and farm environment is usually moderate. The noise level in the manufacturing environment may exceed 85 DBA and require hearing protection. Showering in and out of farm locations may be required.
- Travel may be required up to 10% of the time.
Disclaimer We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.
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