New

Sr. Engineer

Aleron
United States, Maryland, Bethesda
Jan 07, 2026
Description Are you a Sr. Engineer that is looking to join one of the top companies within the Aerospace and Defense Industry in the area? Are you looking to further your career and grow? Do you have experience with Windows/Mac Software troubleshooting, imaging computers, and customer support? If you answered yes to those three questions, then apply today! Acara Solutions is seeking highly qualified candidates to work on-site at our customer in Bethesda, MD. Interested? Here's what you'd do: Our IT Technician will perform a variety of duties in support of end users for IT hardware and/or software. Support macOS devices and help set up Apple iPhones and iPads. Provide frontline, customerfacing IT Deskside Support in a fastpaced setting. Troubleshoot Windows11 operatingsystem issues and perform hardware repairs on HP laptops (harddrive, RAM, etc.). Utilize ServiceCentral for ticket creation, tracking, and detailed resolution. Manage loanerlaptop pool, ensuring timely returns and accurate inventory. Demonstrated ability to resolve issues quickly while maintaining high customer satisfaction. Comfortable working with both Windows and macOS platforms and mobile device provisioning. Here's what you'll get: Pay: $26/hr. Hours: 4x10 schedule, Monday-Thursday Length: Contract (12m+ with opportunity of extension.) Sounds like a good fit? APPLY TODAY About Acara Solutions Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide. Job Requirements Required Skills / Qualifications: High School Diploma or GED. Minimum of 3 years of experience consisting of hardware repair Minimum of 3 years of experience consisting of operation of systems such as Windows/ MAC, iPhone support. Minimum of 3 years of experience providing technical support in an in-person setting Preferred Skills / Qualifications: Experience maintaining accurate records in ServiceCentral Demonstrated ability to resolve issues quickly while maintaining high customer satisfaction. Strong communication skills and able to collaborate effectively Microsoft Office suite proficiency (Excel, Word, Outlook, PowerPoint). Additional Information: Upon offer of employment, the individual will be subject to a background check and a drug screen. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the necessary employment eligibility verification form upon hire. Successful candidate must be able to obtain and maintain a Secret DoD security clearance. Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status. Apply