Guest Services Coordinator (Part-Time)

GUEST SERVICES COORDINATOR

Job Responsibilities:

* Maintain an exemplary level of customer service at all times.

* Assist with matchday and special event set up, including Area Manager paperwork, equipment preparation and facility set up.

* Assist with overseeing special events and CITY2 matches.

* Oversee and manage staff uniform inventory.

* Manage lost and found.

* Assist with guest email inquiries.

* Assist Guest Services Manager with scheduling process.

* Act as 4th managerial touchpoint for Guest Experience staff on matchdays.

* Assist Guest Service Department with hiring and training of new employees.

* Assist with policy and procedure development and compliance.

* Other duties as assigned by Guest Services Director/Managers.

Qualifications and skills:

* Proficiency in Microsoft Office applications required.

* Professional demeanor and positive outlook.

* Excellent interpersonal skills, general writing skills, and verbal communication skills.

* Exceptional organizational and time management skills.

* Solid customer service skills.

* Desire to learn and grow professionally in the sports industry.

* Ability to work nights, weekends and holidays as scheduled.

St Louis CITY SC is building a team that is passionate about their work, the success of our club and the growth and revitalization of our region. We desire individuals who hold themselves and others accountable and are driven by setting new standards for fan engagement.

TKFC LC is an equal opportunity employer, and all qualified candidates/applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.