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Department: Culture & Communications
Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description:
Notice: We ask that you apply with your personal email address rather than your school email (.edu) so we can stay connected about future roles at Southwest. Be sure to attach a resume to your application. Southwest Airlines' Communications and Social Content Internships span across several different Teams within the Culture &Communications or Labor Relations and Marketing Departments. Interns may be asked to support a variety of projects within one or more of the following Teams:
Social Content Intern: We're looking for a creative and energetic Social Media Content Intern to help bring our Getaways Vacation Instagram and TikTok channels to life! If shooting and editing eye-catching content is your jam, we want to hear from you. In this role, you'll help craft engaging short-form videos, capture travel-inspired moments, and support surprise-and-delight campaigns along with managing exciting sweepstakes. If you're passionate about storytelling, social platforms, and creating fun, scroll-stopping content, apply and join us on this journey! External Communication Intern: Join our communications team focused on building strong relationships with external audiences and promoting our brand through clear, impactful messaging. We work closely with media outlets, partners, and stakeholders to share stories that matter and maintain a positive public image. As an External Communications Intern, you'll gain hands-on experience in crafting press materials, supporting media outreach, and contributing to strategic communication initiatives. Social Media Intern: We're looking for a detail-oriented and proactive Social Media Intern to support our influencer partnerships and help grow our employee content creator program. In this role, you'll assist with coordinating influencer outreach, tracking collaborations, and organizing content deliverables to ensure everything aligns with our brand. You'll also play a key part in managing schedules, gathering approvals, and handling the administrative tasks that help us produce high-quality, engaging content. If you love staying organized, building relationships, and supporting creative storytelling, we'd love for you to apply!
Additional Details:
Join Southwest as a Summer 2026 Intern, with a 12-week internship lasting from May 19 - August 7, 2026. Pay of $20-$22 per hour, corresponding with progress toward degree Stipends may be offered based on eligibility and program criteria The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours (2702 Love Field Drive). Dedicate 40 hours each week (maximum of 8 hours per day) to your internship responsibilities and tasks. Receive free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel). Interns will be provided any required equipment, such as a laptop, for the internship. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Duties and Responsibilities: The duties and responsibilities of Communications and Social Content Intern may include, but are not limited to:
Assistinthecollaborationwith teams and clients across Southwest to develop creative social media content, write copy, and implement strategies that align with the brand's goals andobjectives. Assistto produce compelling and original social media content for various social media and digital platforms in visual and written formats. Monitor content performance metrics to assess the effectiveness of content strategies and campaigns. Assist in creating and executing social media strategies that drive organizational performance in the areas of Communication, Marketing, and Engagement. Research trending topics, hashtags, and best practices tooptimizecontent. Collaborate with the marketing team on campaigns and creative ideas. Knowledge, Skill, and Abilities:
Excellent oral and written communication skillsrequired. Mustpossessa strongproficiencyof the English language, including superior grammar, spelling, and organizational skills. Ability to write in the Brand Voice. Proficiencywith Microsoft Office applications, specifically Word, Excel, and PowerPoint, isrequired. Possess a strong understanding of how Customers and Employees use communication channels to communicate with the Southwest Brand. Ability to work independently and the willingness to function as part of a Team. Ability to handle multiple projects under tight deadlines and work well under pressure. Must haveabilitytocomprehend, proofread, and edit a variety of documents with a keen eye for accuracy and attention to detail. Must handle confidential and sensitive information with the utmost professionalism. Must be able to present self well to meetpublicand present in large or small settings. Public speaking skills and/or experience a plus. Strong knowledge and understanding of social and digital medialandscape. Knowledge of social media tactics that drive organizational performance in the areas of Communication, Marketing, and Engagement. Ability toidentifyand curate stories through social media engagement and/or listening tools.
High School Diploma,GEDor equivalent educationrequired. Progress towards degree, major, or minor inCommunications, Public Relations, Journalism.Marketing, Digital MediaOR similar degree. Progress towards a 4-year undergraduatedegree preferred. To beeligibleyou must be currently enrolled as a full-time student(as defined by your university)at the time of applicationand during your internship. At least 3 semestersremainingat the time the internship endsispreferred Minimum 2.5 cumulative GPA at the time of application.
Preferred:Marketing/Communications/Branded Content & Entertainmentexperience. Preferred:Content planning, development, calendaring, and publishing experience. Preferred:experience in content creation such as video production, editing,and copywriting. Southwest Airlines is an Equal Opportunity Employer.
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Southwest Airlines
Jan 07, 2026