Field Services Technician

TEKsystems
$18.00 - $23.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Kentucky, Fredonia
Jan 07, 2026
Desktop Support Technician Intermediate Level \| OnSite \| FullTime Position Overview The Desktop Support Technician provides handson technical support for end users. This role includes installation, troubleshooting, and repair of devices in a desktop environment, along with occasional support for related systems such as cameras, servers, and network equipment. The technician will support a large number of devices and interact directly with staff and individuals working within the facility. Strong customer service skills, professionalism, and adaptability are essential. Key Responsibilities * Provide onsite support for desktops, laptops, printers, and related hardware. * Troubleshoot and resolve hardware, software, and connectivity issues. * Install, configure, and repair devices in a desktop environment. * Assist with basic support for cameras, servers, and network switches as needed. * Support approximately 200+ devices and provide direct assistance to facility staff. * Work in a secure environment and interact with individuals assigned to work details. * Perform imaging, deployment, and routine maintenance of equipment. * Document work in a ticketing system and follow established procedures. * Lift and transport equipment and work in physically demanding positions when required. * Perform additional duties as assigned. Required Qualifications * 1-2 years of experience in desktop support or a similar technical role. * Experience with installation, troubleshooting, and repair in a desktop environment. * Ability to lift and carry equipment and work in nonstandard physical positions. * Strong customer service and communication skills. * Ability to work independently and as part of a team. Preferred Skills * Experience supporting multiple operating systems. * Familiarity with device imaging, deployment, and hardware repair. * Understanding of basic networking and connectivity troubleshooting. * Exposure to ticketing systems and documentation practices. * Interest in learning additional systems such as cameras, access control, or lowvoltage equipment. Additional Notes * Customer service and communication skills are equally important as technical ability. * Enthusiasm, teamwork, and willingness to ask questions are highly valued. Job Type & Location This is a Contract position based out of Fredonia, KY. Pay and BenefitsThe pay range for this position is $18.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Fredonia,KY. Application DeadlineThis position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.