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Crew Scheduling Strategy Summer 2026 Internship

Southwest Airlines
United States, Texas, Dallas
Jan 08, 2026

Department:

Crew Scheduling

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Notice: We ask that you apply with yourpersonal email addressrather than your school email (.edu) so we can stay connected about future rolesatSouthwest.Be sure to attach a resume to your application.

Crew Scheduling Strategy Intern:

As a Crew Scheduling Strategy Intern, you will help improve Crew Scheduling processes by supporting strategic analysis and project execution. You'll assist with datadriven recommendations, presentations, and crossfunctional collaboration, while gaining handson experience in project management, compliance, and operational efficiency initiatives.

Additional Details

  • Join Southwest as a Summer 2026 Intern, with a 12-week internship lasting from May 19 - August 7, 2026.

  • Pay of $21-$23 per hour, corresponding with progress toward degree

  • Stipends may be offered based on eligibility and program criteria

  • The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours (2702 Love Field Drive).

  • Dedicate40 hourseach week (maximum of 8 hours per day) to your internship responsibilities and tasks.

  • Receive free, unlimited spaceavailabletravel privileges for yourself (taxes and fees may apply on international travel).

  • Interns will beprovidedany required equipment, such as a laptop, for the internship.

  • U.S. citizenship or current authorization to work in the U.S.requiredand no current or future work authorization sponsorship available.

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Duties and Responsibilities: The duties and responsibilities of a Strategy Intern may include, but are not limited to:

  • Gather, analyze, and interpret quantitative and qualitative data on the competitive landscape to generate insights that inform labor-related recommendations.

  • Synthesize and communicate clear insights from analysis performed.

  • Support the development of illustrations and insights needed to present analytical findings.

  • Enhance the department's knowledge of key economic and industry-related topics and current events.

  • Interact with team members and leaders in support of Southwest's vision: "To become the world's most loved, most efficient, and most profitable airline."

  • Define and execute project plans for multiple simultaneous projects or for a single complex project, including scope, budget, and schedule; execute tasks defined in the project plan to achieve project goals.

  • Validate and help develop business cases and drive alignment with customers,utilizingthis to develop project scope,objectives, and goals.

  • Identifypotential project risks, assess impact, andassistproject managers in developing mitigation plans.

  • Assistin drafting status reports that convey project progress, overall health, and key issues to leadership and stakeholders.

  • Support strategy consultants by analyzing data, crafting clear narratives, andassistingin the creation of executive-ready presentations that communicate insights and recommendations.

  • Drive research, analysis, and development support for new business opportunities when necessary.

  • Collaboratively engage with peers and leaders across the company to gather qualitative input, research hypotheses, and source data.

  • Pose questions and offer perspectives to Strategy & Portfolio team members and leadership to help develop project solutions and recommendations.

  • Lead andfacilitateproject meetings and presentations (including analysis) to leadership.

  • Work with stakeholders to draft slides or other media to communicate insights from analyses.

  • Strive fora high levelof individual ownership when completing assigned project tasks.

  • Seekto rapidly develop subject matter familiarity, even if new to the topic.

  • May perform other job duties as directed byEmployee'sLeaders.

Knowledge, Skills, and Abilities:

  • Strong analytical and problem-solving skills with attention to detail, including the ability to collect, manipulate, and interpret data and then package and present it to Department Leaders.

  • Must be a self-starter who can work with minimal oversight and seek out subject matter experts to obtain information and data in a professional manner.

  • Must be proactive inidentifyingopportunities to support fellow Team Members when bandwidth is available.

  • Must ensure accuracy of work.

  • Musthave strong written and verbal communication skills.

  • Must have the ability to quickly learn about new business areas to identify and resolve issues quickly.

  • Must have the ability to properly manage highly sensitive and confidential information.

  • Experience in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel).

  • Skilled with developing communications and presentation materials in PowerPoint and performing analysis in tools such as Excel.

  • Knowledge of project management methodologies, processes, and procedures.

  • Skilled inidentifyingproblems and reviewing related information to develop and evaluate options and implement solutions.

  • Skilled in leading teams to deliver on timelines and scope.

  • Skilled at requirements gathering across cross-functional work groups, creating meeting minutes, actionitemlists, and driving assigned actions to close.

  • Ability to handle simultaneous projects and tasks, and adapt to a fast-paced, changing environment whilemaintainingstrong attention to detail.

  • Ability to collect, organize, visualize, and assimilate data, including turning raw data into meaningful information using data-oriented analytical tools and visualization software.

  • Ability to collect and synthesize qualitative data into meaningful insights alongside quantitative analysis.

  • Ability to use logic and reasoning toidentifythe strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Ability to apply general rules to specific problems to produce answers that make sense.

Education:

  • High School Diploma,GEDor equivalent educationrequired

  • Progress toward a degree, major, or minor inBusiness, Business Analytics, Operations Research, Aviation Management, Strategic Planning, Finance, Economics, Statistics, Mathematics,or similar degreerequired

  • Progress towards a 4-year undergraduate degree preferred

  • To be eligible, you must be currently enrolled as a full-time student (as defined by your

  • university) at the time of application and during the internship

  • 1-2semestersremainingat the time the internship endsispreferred

  • Minimum 2.5 cumulative GPA at the time of application

Basic Qualifications:

  • Must be at least 18 years of age

  • You must have a valid U.S. Social Security Number to complete the full hiring process

Experience

  • Preferred: Experience working with quantitative analysis and data modeling.

  • Preferred: Experience in developing and delivering presentations.

  • Preferred: Experience working and problem-solving with cross-functional teams.

Please print/save the job description because it will not be available after you apply.

Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.

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