Remote

Sr. Technical Project Manager

Crawford Technologies
$120,000.00 - $140,000.00 / yr
sick time, short term disability, long term disability
United States
Jan 08, 2026
Crawford Technologies is seeking a Senior Project Manager to lead high-impact client engagements within our Professional Services team. This client-facing, technical role combines strategic project leadership with hands-on delivery - you'll drive successful implementations of enterprise technology solutions while building the trusted relationships that fuel long-term partnerships As a Senior Project Manager at Crawford, you'll be the bridge between our clients' business objectives and our technical solutions. You'll lead cross-functional teams through complex technology implementations, ensuring projects are delivered on time, within scope, and exceed client expectations. Your work will directly impact both client success and Crawford's growth. What Makes You Successful You thrive in this role by combining technical expertise with exceptional people skills. You're equally comfortable having technical discussions with developers and presenting to executive stakeholders. You naturally see both the technical details and the strategic business impact with the ability to manage multiple complex projects simultaneously - while maintaining meticulous attention to detail - sets you apart. Your key strengths: Trusted advisor mindset. You build relationships that transform clients into long-term partners End-to-end solution leadership. You guide teams through the complete lifecycle, from requirements definition to production support Proactive problem-solving: You identify and resolve issues before they impact delivery Financial and resource discipline. You manage budgets, financial and resource forecast accurately, and deliver measurable business value Masterful communication. You facilitate workshops, lead stakeholder meetings, and present virtually with ease in our remote-first environment Exceptional organization. You manage multiple complex projects simultaneously with attention to detail You're self-directed, energized by complexity, and thrive on keeping diverse stakeholders aligned and confident throughout the journey. Application Deadline January 19, 2026 Department Professional Services Employment Type Full Time Location Remote U.S. Workplace type Fully remote Compensation $120,000 - $140,000 / year MAJOR DUTIES AND RESPONSIBILITIES The Senior Project Manager concurrently leads multiple moderately complex technical projects and is responsible for all aspects of the SDLC: planning, budget, scope definition, design, execution, delivery, including assembling the project team, assigning responsibilities, and managing schedules and resources. This is a customer-facing position that ensures the successful execution of Crawford Technologies products and services having key responsibilities in the following areas: Key Responsibilities Project Leadership and Delivery. Lead the successful delivery of multiple client technology solutions simultaneously. Oversee planning, scope, schedule, quality, resources and budgets to meet solution goals while ensuring high levels of client and team satisfaction. Client Partnership and Communications. Build and maintain strong relationships through clear communications, building rapport and establishing Crawford as a trusted advisor. Facilitate requirements workshops and translate business needs into requirements / user stories within actionable plans (release and iteration schedules). Articulate the financial and business benefits a company gains by implementing a new technology solution. Strategic Business Development. Assist Sales in the development of solutions and strategies to solve client problems and grow business within key customer accounts and target industries. SKILLS, EXPERIENCE & EDUCATION Skills Client Relationship Management. Skilled in building and maintaining client relationships, fostering client trust and establishing strong working relationships. Own, Plan and Lead. Proven track record of taking ownership to identify and bring solutions to challenges. Demonstrated experience planning and leading enterprise-level technology solutions across the solution lifecycle (business analysis, requirements definition, development, testing and support) in a Professional Services capacity using methodologies such as SDLC and Agile. Detailed oriented with ability to manage multiple client priorities simultaneously. Technology Background with Eagerness to Learn. Experience leading IT Solutions, Application Development and Integrations, Enterprise Output Management and Content Lifecycle Management, Content Migrations, Accessibility and/or Digital Transformation solutions (preferably in large Enterprise organizations) with eagerness to learn new technologies and products in order to assist in the creative development of solutions and strategies to solve client challenges. Communication, Collaboration and Facilitation. Strong written, verbal, and facilitation skills with ability to communicate succinctly. Highly collaborative with an unwavering commitment to the success of the client and your team. Contracts and Deal Structure. Practical knowledge defining core elements of an opportunity (scope, approach, timeline, deliverables, level of effort) within a formal contract framework (SOW, Change Request, etc.). Experience with procurement processes. Business and Financial Acumen. Knowledge and understanding of basic business financials with the ability to manage project budgets and utilization (actual and forecast). Able to assess the financial and business value to the client's business due to the technology solution. Technical Proficiency. Skilled in tools like Rally, Monday.com, MS Excel, PowerPoint, Word, and collaboration platforms like MS Teams. Flexible and Travel-Ready. Self-directed, able to multi-task, and open to travel up to 25% based on business needs. Experience and Education Strong project management background with 8+ years of experience with at least the last 5 with enterprise technology solutions. Bachelor's degree or equivalent combination and/or experience in related field. Additional Value Business Analyst (BA) experience Software development experience Experience in one or more of the following Industries or Sectors: CCM (Customer Communications Management) Production Print (Print Service Provider or similar) Document Accessibility Services Financial, Healthcare or Insurance Industry Project Management Certification(s) (Project Management Professional (PMP), Scrum, etc.) BENEFITS Competitive salary (Commensurate with experience and position and eligible bonus) Excellent benefits Medical Dental Vision Short Term Disability Long Term Disability Group and Voluntary Life Sick Time Pay Vacation Pay Holiday Pay Be part of a rapidly growing software company About Crawford Technologies Crawford Technologies is an award-winning, global provider of high-value solutions for high-volume documents. The company has helped over 1,800 organizations around the world reduce costs, simplify processes, and streamline mission-critical transactional communications such as bills and statements across all channels and in all formats. CrawfordTech's suite of software solutions and services enables their clients to meet their own customers' rigorous demands for instantaneous access to information. Apply Now