Designer Advisor

Under minimal supervision, this position leads the design of intuitive and engaging customer and/or user experience designs for digital products and services based on a deep understanding of user needs and business objectives.

Essential Functions

• Work closely with customer/user experience researchers to support user research and usability testing.
• Collaborate with other designers, customers, product managers, to identify solutions that improve the user experience.
• Perform other duties as assigned.

Minimum Education

Bachelor's Degree/equivalent in user experience, visual, interaction or graphic design or related field.

Minimum Experience

Five (5) years experience in digital customer/user experience or interaction design.

More advanced degrees may offset experience requirements. A related Master's Degree equals two (2) years experience.

Knowledge, Skills, and Abilities

Demonstrated experience with design, wireframe and prototyping tools, such as Adobe Creative Suite, Figma, Sketch, Invision, or Axure.

Strong collaboration, communication and analytical skills.

Preferred Qualifications: Design strategy/roadmap, Journey mapping, research, and experimentation. Business process design as well as UI/UX design. Digital Product Management, Customer Care products and services including AI applications. Internal pay grade E27

Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

Pay: US: $7,094.23/mo - $15,607.31/mo, CO: $7,094.23/mo - $14,957.01/mo, MD: $7,488.36/mo - $15,607.31/mo, NJ: $7,488.36/mo - $15,607.31/mo, NY: $7,488.36/mo - $15,607.31/mo, NYC: $9,064.85/mo - $15,607.31/mo, WA: $7,488.36/mo - $15,607.31/mo

Additional Details: Application Criteria/Deadline: To apply for this position, please upload your current resume and complete application by close of business day (5:00PM CST) on January 15, 2026.

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations.  If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)