Manager QC/Raw Materials

Shift:

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

Job Title: Manager - Quality Control/Raw Materials Laboratory

Location: RTP- Morrisville, North Carolina
Organization: Leading Analytical Testing CRO

About the Role

We are seeking an experienced Quality Control (QC)/Raw Materials Laboratory Manager to lead and establish a new QC/Raw Materials laboratory within our growing Contract Research Organization (CRO). This is a unique, on-site opportunity to build a lab from the ground up, implement operational processes, and drive excellence in analytical testing services.

Key Responsibilities

• Lab Start-Up & Leadership:
  • Oversee the design, setup, and operational launch of a QC or Raw Materials laboratory.
  • Aid in the optimization of robust quality systems and SOPs to ensure compliance with regulatory standards."
• Project & Process Management:
  • Manage large-scale projects, ensuring timely delivery and adherence to quality standards.
  • Establish efficient workflows and operational processes to optimize lab performance.
• Customer Service & Continuous Improvement:
  • Serve as a primary point of contact for client inquiries, ensuring exceptional service and satisfaction.
  • Drive continuous improvement initiatives to enhance quality, efficiency, and client experience
• Obtain results through demonstrated Leadership:
  • Holds self and others accountable for delivering on commitments
  • Challenges the status quo and seeks ways to achieve better results

Qualifications

• Experience: Minimum 10 years of QC laboratory experience, with proven expertise in raw materials testing and analytical methods.
• Leadership: Demonstrated ability to manage teams and large projects in a regulated environment.
• Technical Skills: Strong knowledge of analytical techniques, regulatory compliance, and quality systems.
• Soft Skills: Excellent communication, motivational and problem-solving, and customer service orientation.
• Continuous Improvement: Familiarity with Lean, Six Sigma, or similar methodologies is a plus.

Leadership Traits

• Strategic Thinker: Ability to set clear goals and align team efforts with organizational objectives.
• Influential Communicator: Skilled at motivating and inspiring teams while fostering collaboration.
• Decision Maker: Confident in making timely, data-driven decisions under pressure.
• Change Agent: Comfortable leading through ambiguity and driving process improvements.
• People Developer: Committed to mentoring and developing talent within the organization.

Why Join Us?

• Opportunity to build and lead a new team within a dynamic CRO environment.
• Collaborative culture focused on innovation and client success.
• Competitive compensation and benefits package.

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Benefits
When you join Pace, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer

Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.