Program Coordinator

Department: NUQ - Qatar Support Office
Salary/Grade: EXS/5
Job Summary

Reporting to the Manager of the Qatar Support Office, the Program Coordinator oversees a variety of Evanston-based operational functions and initiatives for Northwestern Qatar (NU-Q). Principal responsibilities include business travel arrangements for both internal and external visitors, coordination of weekly mail and shipping services, processing expense reports, invoices, and other financial operations, assisting with NU-Q events and activities on the Evanston campus, assisting with orientation and recruitment for student exchange programs, and maintaining day-to-day office functions and office organization. Program Coordination requires close collaboration with the diverse units at NU-Q and various departments within our partner schools and central administration in Evanston. The Qatar Support Office is a small team that manages a variety of activities for NU-Q, and the office's mission and duties will evolve.

Please note: This role may be expected to travel to the Northwestern Qatar campus at least once a year. For consideration, please submit a cover letter along with resume.

Administration

• Manages day to day operations.
• Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
• Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives

Budgets & Financial

• Participates in budget preparation.
• Enters individual &/or summary of transactions into journals &/or general ledger or other NU enterprise system.
• Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US or e-mail from customers/vendors; corrects or escalates

Communication, Outreach & Recruitment

• Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization.
• Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.

Evaluation

Observes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction.

Events

• Coordinates programming, educational, student, alumni, workshops, meetings, etc., including speakers, agendas, etc.
• Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
• Ensures that event details, including communication, venues, presenters, travel arrangements, materials, refreshments and technology, are arranged and completed in an appropriate and timely manner.

Strategic Planning

• Participates with area/unit senior staff in the conceptualization, development and presentation of materials used in functional operations.
• Resolves administrative issues (RAS forms, stipends, monitors fellowships, etc.)
• Organizes new student activities.
• Performs other duties as assigned

Minimum Competencies and Qualifications

• Bachelor's degree + 1 year program administration or similar experience; or 3 years program administration or similar experience
• Intermediate knowledge of word processing, spreadsheet, email, programs and familiarity with social networking applications is required.

Preferred Competencies and Qualifications

• Experience with Northwestern financial and operational systems.
• Familiarity with issues in international education and Middle East culture
• Excellent communication, interpersonal, and organizational skills.

Target hiring range for this position will be between $51,346 per year to $65,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.