Operations Supervisor

Mansfield Service Partners is looking for an Operations Supervisor for our Oakdale, MN location.

Description

The Assistant Terminal Manager is responsible for assisting the Terminal Manager with the day to day operations, long term success of the LTL, FTL and Service fleet departments. This includes the working management role of fleet budget, drivers, maintenance, and driver qualification files, as well as training new team members.

Responsibilities

Operational Leadership

Assist in developing clear vision, goals, and objectives for the department that support company goals and objectives

Ensure that defined goals are in alignment with Mansfield Service Partners goals

Develop and execute a succession plan to ensure leadership stability and growth of our operation's supervisors

Develop a clear strategy to keep team members focused on high performance throughout the year

Operates in a manner that is consistent with safe operations and complies with safety rules, promoting clean and safe working conditions

Implement a strategy and improve key processes used every day

Coordinate team member scheduling, staffing, and time/attendance approvals to ensure excellent customer service and response is achieved

Manage and coordinate daily fleet & driver related issues to ensure loads are delivered timely

Coordinate maintenance activities of fleet equipment as needed with the regional Fleet Manager; coordinate preventative maintenance programs

Employee life-cycle responsibility, to include hiring, training, coaching, disciplining and supervising all direct reports

Oversee DOT compliance and reporting as it relates to fleet & driver qualifications

Coordinating the safe delivery of company assets(fuel tanks/accessories) to our customers and all service related repairs to these assets

Coaching and Mentoring

Develop hiring skills and strategies to hire top quality drivers for the success of the of the fuel deliveries now and in the future

Develop a coaching strategy for all driver to achieve safety goals and driver metrics

Regularly review performance with staff

Help staff focus on what is within their control to achieve success

Celebrate success

Quickly address performance issues in a constructive manner

Create positive accountability and follow-up to achieve goals

Other Duties as Assigned

Position Requirements

Formal Education & Certification

High school diploma or equivalent required

Bachelor's degree in Business or related work experience preferred

Knowledge & Experience

At least three(3) years of prior experience in freight or logistics required

Three or more years of leadership experience preferred

Petroleum experience preferred

Dispatch experience preferred

Driver management experience preferred

Intermediate to expert Excel proficiency required

Strong financial acumen with the ability to read, understand and analyze P&L

Qualifications & Characteristics

The ability to deal with and resolve customer complaints effectively and efficiently

The ability to interact confidently with all levels of senior management

Outstanding oral and written communication skills

Ability to make quick, quality decisions

Work Environment

40+hour on-site work week

Sitting for extended periods of time

Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components

Lifting and transporting of moderately heavy objects, such as computers and peripherals

Ability to travel for business, less than 25%

Benefits

Comprehensive benefit package (health, dental, vision, Company paid: Life insurance, STD and LTD)

401(k) plan with company match

Paid Time Off that includes vacation days, sick leave, 8 paid holidays, 2 floating holidays and a paid day for volunteering at a non-profit agency

Parental Leave

Tuition Reimbursement

Insurance Discount Programs

Chaplain Program

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.