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Director of Ticket Services

Kansas State University
life insurance, parental leave, long term disability, retirement plan
United States, Kansas, Manhattan
1810 Kerr Drive (Show on map)
Jan 10, 2026
About This Role

K-State Athletics is seeking qualified applicants for a Director of Ticket Services, which is a full-time, salaried, benefits-eligible position.

An example of job duties includes but are not limited to:



  • Lead ticket services staff member for men's basketball.
  • Assist with ticket services and operations for football, volleyball, women's basketball, and other ticketed events.\
  • Compile and implement pass lists on game days in compliance with all NCAA, Big 12 Conference, Kansas State University and K-State athletics rules and regulations.
  • Lead ticket operations, ordering and reporting processes for student tickets.
  • Serve as liaison to campus partners for reporting, distribution, and payment reconciliations.
  • Paciolan ticketing software setup duties, including but not limited to batch management, eVenue and Pacio sales management, and ticket scanner software.
  • Duties pertaining to ticket distribution, invoicing, and renewals.
  • Other duties as assigned.


About Us

K-State Athletics, Inc. is a proud member of the Big 12 Conference and invites applicants who are passionate about collegiate athletics and want to become a member of our staff to help advance our department through hard work, knowledge, and dedication.

Our mission is to foster a culture in which our student-athletes have every opportunity to reach their maximum potential academically, athletically, mentally and socially while operating an organization that is anchored by a genuine commitment to K-State, our supporters and each other.

For more information on K-State Athletics, please visit http://kstatesports.com

For more information on Manhattan, KS and the University, please visit http://www.k-state.edu/hcs/jobs


Worksite Description

This position is On-site.

All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.


What You'll Need to Succeed

Minimum Qualifications:



  • Bachelor's Degree by first day of employment
  • Experience working in a customer service setting
  • Experience in a collegiate athletic ticket office


Preferred Qualifications:



  • Master's Degree by first day of employment
  • Paciolan ticketing software experience
  • Two years of experience working in an intercollegiate athletics ticket office
  • Knowledge of Big 12 Conference rules and regulations as they pertain to ticket sales


Sponsorship eligibility:

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship.


How to Apply

Please submit the following documents:



  • Letter of interest
  • Online application
  • 3 professional references


Application Window

Screening of applications begins immediately and continues until the position is filled.


Anticipated Hiring Pay Range

$50,000


Benefits

  • Excellent medical, dental and vision health plans
  • Retirement plan (no vesting period)
  • Generous earned leave plan - vacation and sick
  • Parental leave plan Employer
  • Paid Term life insurance
  • Employer Paid Accidental death and dismemberment insurance
  • Employer Paid Long term disability insurance
  • Paid KSU designated holidays


K-State Athletics Local Agency Employee Benefits Information: https://www.kstatesports.com/sports/2020/3/6/athletics-human-resources.aspx?path=resources

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