New

HR Administrative Assistant

Equiliem
United States, New York, New York
Jan 12, 2026
HR Administrative Assistant New York, NY 10003 Pay : $24.50-$26.50 per hour 26-00331 Job Summary The HR Administrative Assistant will provide support for Human Resources and Benefits inquiries through multiple communication channels, including service requests, phone calls, virtual meetings, and face-to-face interactions. This role involves processing HR and Benefits transactions, maintaining accurate case logs, and delivering exceptional customer service. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining confidentiality and adhering to ethical standards. Job Responsibilities Respond to a high volume of HR and Benefits inquiries via phone, email, virtual meetings, and in-person interactions Create detailed case logs using HR systems to document interactions and track progress Process HR and Benefits transactions accurately using various software programs Utilize strong interpersonal and telephone skills to assist internal and external customers Maintain confidentiality and adhere to ethical business conduct standards Manage multiple tasks and adapt to changing priorities as needed Job Requirements Knowledge of employee benefit plans and HR policies is a plus Demonstrated time management and organizational skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Strong customer service skills Ability to communicate effectively, both verbally and in writing High school diploma or GED required Preferred Qualifications Call center experience is a plus Soft Skills Strong written and verbal communication skills Team-oriented with a positive attitude Willingness to go above and beyond Additional Job Details Hybrid schedule Work hours: Monday-Friday, 7:30 AM-4:00 PM EST (30-minute unpaid lunch) or 8:00 AM-4:30 PM EST No travel required #ZR