Sr, Mgr. Project Manager

Who we are

For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes.

Our Vision

Reworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and reimagine waste for the benefit of society and the environment.

Our Business

Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.

Our Value

Reworld's differentiator comes from our ecosystem of technology, facilities and partnerships, trusted by the world's largest organizations to reimagine waste management for a smarter, more sustainable world.

All that we're missing is you. Apply today!

About the role

Inside Sales & Customer Engagement

• Proactively contact existing and past Sumter-area customers to generate new and repeat business opportunities (containerized waste, AEF, tire).
• Work with the sales team to grow and nurture growth opportunities uncovered.
• Conduct needs assessments, present solutions, and follow up on quotes and proposals, in conjunction with the sales team.
• Leverage CRM tools to track outreach, opportunities, and activity metrics.
• Maintain deep familiarity with product offerings, pricing, and customer buying history.
• Build strong relationships focused on service, reliability, and growth.
• Serve as a consistent point of contact for assigned customers, helping maintain regular touchpoints, follow-ups, and communication throughout the year to strengthen relationships and prevent gaps in service or attention.
• Support SSMs by handling inside-sales style outreach, including re-engaging former customers, following up on inactive opportunities, and assisting with customer requests that do not require a facility site visit.
• Help ensure a high-quality customer experience by staying close to account activity, identifying concerns early, and working with Sales and Operations to resolve issues quickly and professionally.

Account Management

• Serve as the primary Sales Project Manager for the former Bill Phillips' accounts portfolio.
• Work closely with sales team and customers to ensure accurate pricing, communication and delivery timelines.
• Drive revenue, growth, and retention by maintaining consistent engagement and supporting long-term customer satisfaction.
• Identify expansion opportunities within the legacy account base, particularly with transportation and logistics.
• Act as a safeguard for these accounts by helping ensure processes are followed, documentation is maintained, and operational expectations are clearly aligned between Sales and Operations.
• Work alongside Sales Solutions Managers to ensure these legacy accounts are managed consistently and correctly as they evolve, grow, or change service needs.
• Assist SSMs with pricing structures, purchase order needs, daily inventory management, printing labels & manifests, accruals report management, and quarterly customer review and analysis of service performance and expectations.

Project Management Support

• Partner with, organize and support the Sumter sales team on active and upcoming project management responsibilities as previously handled prior to your departure.
• Ensure proper documentation, timely communication, follow-through, and customer updates (proper paperwork, transportation coordination, delivery slots, etc.)
• Identify process improvements and efficiency opportunities in project workflow.
• Assist with invoice validation by confirming invoices align with purchase orders, contracts, and agreed-upon pricing, and help resolve discrepancies before they escalate to the customer.
• Identify and manage required customer paperwork and special requirements (such as invoicing formats, approvals, reporting, or compliance documentation for customers like Honeywell, Milliken, etc.).

Sales Growth & Business Development

• Work with the sales team to build and manage a proactive pipeline of opportunities across past and new customers.
• Collaborate with sales, operations, production, and customer service to ensure seamless execution.
• Weekly discussions with Ashleigh on outreach, opportunities, project status, and revenue impact.
• Contribute to sales strategy and forecasting discussions for the Sumter facility.
• Provide sales support to help bridge the gap for different systems' quotes to match...for example, assuring proposals in EW ties identically to NetSuite/Salesforce proposals.

Physical Demands

While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard

What We Offer You:

• Health Care Benefits - start 1st day of employment
• Wellness Program Incentives & Rewards
• 401k - match up to 7%
• Paid Time Off (Vacation & Holiday)
• Paid Parental Leave
• Short-Term & Long-Term Disability Benefits
• Tuition Reimbursement
• Employee Referral Bonus

All Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities.

Please note that Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Our DEI Commitment

Reworld is an Equal Opportunity Employer, has developed an Affirmative Action Program (AAP), and will not discriminate against any qualified applicants because of race, color, religion, sex, national origin, sexual orientation, gender identity, disability (including perceived disability, physical, mental, and/or intellectual disabilities), veteran status, liability for service in the Armed Forces of the United States, or any other characteristic protected by law.

Know Your Rights (Click to view poster)

If you are an individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site because of your disability. You can request reasonable accommodations by going to Reworldwaste.com and clicking on the 'Contact Us' button. Under Inquires, select 'Careers' in the Interest field, fill out all required fields including your message. In the message section, please note this is a 'Job Application Accommodation Request'.

Attention Staffing Agencies & Search Firms

Reworld may sometimesselectively collaborate with staffing agencies and search firms (Agencies). Reworld will only consider candidates from Agencies with whom a signed agreement and a duly authorized work order (for a specific role)has been duly executed. Any unsolicited candidate submissions or candidate submissions from Agencies that do not meet these criteria, will be deemed invalid and ineligible for any fees.