Complex Care Manager RN (20 Hours)

What You'll Bring

Education:

- Associate's Degree Nursing required

- Bachelor's Degree Nursing (BSN) preferred

Licenses and Credentials:

- Active Registered Nurse (RN) Licensure for the state of Massachusetts required

Experience:

- 2+ years of ambulatory care, practice based case management, primary care case management and/or specialty case management experience required

- Home care experience strongly preferred

- Hospital case management and/or or discharge planning experience preferred

- Experience using EPIC preferred

- Experience working at a primary care practice preferred

- Ability to speak Spanish for certain primary care practices preferred

Knowledge, Skills and Abilities:

- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Ability to establish strong rapport and relationships with patients and staff.
- Proficient in Microsoft Office and industry related software programs.
- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Ability to maintain client and staff confidentiality.
- Understanding of diagnostic criteria for dual conditions and the ability to conceptualize modalities and placement criteria within the continuum of care.
- Knowledge of Healthcare and Managed Care preferred.

Schedule and Work Model

• 20 hours per week

• Hybrid - Time split between home and Brigham and Women's Faulkner Hospital in Jamaica Plain, MA