HVAC Building Automation Networking Lead Specialist

What you will do

Under general direction, perform preventive maintenance, repair, installation and/or replacement of HVAC Controls Systems & Equipment, Building Control Systems.

Mostly,workwill involveJohnson ControlsMetasys brand of building automation systems and controls products.

How you will do it

• Experience with programming and/or troubleshooting in one or more of the following brands of HVAC Controls products is highly desired: JohnsonControls, Honeywell, Siemens, Delta, Distech, Carrier, ALC, and/or Andover. Experience with BAS communication protocols should include one of the following: BACnetMSTP, BACnet IP, N2, P1, Modbus, and/or LON.
• Additionally, Technical Team Lead shallassistbranch leadership with coaching and mentoring of branch technicians with the delivery of customer satisfaction and providing technical support andassistancewith technical development for others in the HVAC Controls team.
• Ensures work is being performed in compliance with company, state, local and Federal legal requirements andoperateson the job with the highest level of ethics.
• Properly completes all required company, customer, and service documentation.

What we look for

Required

• High School Diploma or GED
• Background in IT/Server Integration and Networking
• Adheres to allJohnson Controlsand customer safety standards.
• Providessafety leadership and instruction to all Technicians.
• Providessafety awareness and instruction to subcontractors onJohnson Controlswork sites.
• Recognized as a Leader bypeerswhile being a coach and mentor within the branch. Escalation points on technical issues andprovideson-the-job training for other technicians.
• Provides solutions to others onvery complexsystem problems by either troubleshooting or advising how to resolve problems.
• Escalation points from the branch to the technical resource team in Milwaukee for critical issues. Viewed as an expert ingivenfield by both employees and customers.
• Assists management with assuring proper field operational disciplines of other Technicians are followed.
• Regularlyprovidesinput on development and training needs of the branch.
• Assists in developing quotes and estimates foridentifiedL&M work and submitsto the Customer, Service Manager or Customer Service Agent, as appropriate.
• Assists with the identification ofmaterial needsrequiredfor service delivery.
• Assists the Service Manager or Customer Service Agent with identifying and scheduling individuals with the correct skills and knowledge to perform repairs or installation.
• Communicates withcustomerupon arrival and before leaving the work site. Ensureshigh levelsof customer satisfaction. Meets regularly withcustomerto become familiar with operating problems. Keeps customer informed on the nature of serviceprovidedoutstanding issues and recommends system enhancements, upgrades, and or repairs.
• Manages assigned work to meet a professional level of execution, on-time and to the customer satisfaction.
• Provides consultant level services for customers related to building system repairs and enhancements.
• Ensures ultimate customer satisfaction levels with assigned customers.
• Conducts self-study (reading,researchand practice) to improve andmaintaintechnicalproficiency.
• Completes all training and certifications as required by the company.

Preferred

• Bachelor's Degree
• At least 10 years of experience

HIRING HOURLY RANGE: $33.65 - 45.67 (Hourly rate to be determined by the education, experience,knowledge, skills, and abilities of the applicant, internal equity, and alignment with marketdata.) This role offers a competitive Bonus plan. This position includes a competitive benefits package. The posted salary range reflectsthe target compensation for this role. However, we recognize that exceptional candidatesmay bring unique skills and experiences that exceed the typical profile. If you believe yourbackground warrants consideration beyond the stated range, we encourage you to apply. Tosupport an efficient and fair hiring process, we may use technology assisted tools, includingartificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions areultimately made by human reviewers. For details, please visit the About Us tab on theJohnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

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