Product Development, Regulatory & Sample Technician

Job description

Summary

This position will assist in maintaining technical documentation for ingredients & products, collect data from trials/product runs and coordinate sample shipments. This position will support R&D Product Development & Regulatory.

KEY RESPONSIBILITIES:

* Gathering and shipment of ingredients, pre-scales, and customer samples. Ensure samples are good quality and packed well for shipment.

* Maintain sample database & communicate shipping status to sales/requestors.

• Gather accurate data for evaluating product quality and operational performance. Assist in plant trials and first productions as required.
• Track first productions of new plant start up to ensure all products are gathered and shipped to customers for first production approvals.
• Coordinate sample gathering if off shift with production, shipping or QA.
• Data entry for evaluating trial data.
• Help to provide customer specifications through customer portals.
• Liaison with suppliers to obtain required ingredient documentation and maintain through computer systems such as Trace Gains. Ensure departmental reviews are completed in Trace Gains.
• Product specifications updates as assigned by Product Developers. Ensure BOMs are updated to match.
• Maintain samples and other departmental metrics & generate reports monthly.
• Maintains safe and clean working environment by following procedures, rules, and regulations.
• Keeps key stakeholders informed when issues arise.
• Work with dry ice to pack & ship samples. Dry ice training is provided.
• When required, drive to obtain dry ice or drop off sample shipments to couriers.
• Other duties as assigned.
• Some weekend and/or hours outside regular operating hours may be required infrequently.

EDUCATION & EXPERIENCE:

* Good communication skills.

* Computer Skills- MS Office.

* Excellent organizational, attention to detail and time management skills.

* Solid problem solving and decision-making skills, sense of urgency, attention to detail, organization, ability to execute multiple

tasks and meeting deadlines.

* A positive, "can do" attitude and team oriented.

* Valid Driver's License.

* Food plant experience would be an asset. QA experience an asset.

* Spanish would be an asset.