Regional Billing Lead

The Regional Billing Lead plays a critical role in ensuring accurate and timely billing of field service work across the region. This position acts as a liaison between field operations, finance, and customer service teams to validate job completion, review billing inputs, and ensure invoices are processed according to customer contracts and regulatory guidelines. The ideal candidate has a strong eye for detail, a customer-focused mindset, and experience working in a fast-paced utility or field service environment.

Shermco Industries is seeking a Regional Billing Lead

Must have experience working with third-party billing portals (e.g., customer/vendor portals) and managing invoice submission, status tracking, and discrepancy resolution.

• Partner closely with Operations and internal stakeholders to close gaps in billing, resolve discrepancies, and ensure alignment between work performed and invoicing.

• Calculate, prepare, and issue billing documents including invoices, account statements, and other financial documentation.

• Compile budget data and supporting documentation based on estimated revenues, expenses, and historical budgets.

• Prepare periodic and cost-related financial statements and reports.

• Serve as a primary point of contact for billing inquiries, maintaining strong customer relationships and resolving billing issues in a timely manner.

• Perform billing duties including accurate and timely preparation and issuance of invoices.

• Recommend and coordinate payment arrangements for overdue or unpaid customer balances.

• Post billing and financial data to profit and loss reports, balance sheets, income statements, and related financial records.

• Produce reports, correspondence, and documentation as needed to support billing and accounting functions.

• Maintain accurate and organized billing files, records, and supporting documentation.

• Gather and verify all necessary information required for billing accuracy and compliance.

• Perform related clerical and administrative duties, including document processing, record maintenance, and filing.

• Perform other duties as assigned.

• Post-secondary education in Accounting/Business Administration considered an asset.
• Enrollment in the CPA program would be considered an asset.
• A combination of education and experience will be considered.
• Several years of experience in a billing/accounts payable/receivable role in service or manufacturing industries would be preferred but not required.
• Thorough understanding of general accounting practices.
• General working knowledge of provincial and federal sales taxes (RST/PST/GST).
• Working knowledge of accounting ERP systems. Business Central or Navision experience considered an asset.
• Experience with Microsoft Office applications