Trust Continuous Improvement Specialist

Boston Children's Hospital
$74089.60-$118549.60 Annual
dental insurance, 403(b)
United States, Massachusetts, Boston
Jan 15, 2026
Position Summary/ Department Summary: Will manage one or more small cross-functional projects and/or phases of medium to large multi-disciplinary projects, all of varying priority and complexity. This role will help identify, develop, and implement process improvement initiatives and projects that result in sustainable operational improvements in business processes, increased automation, and productivity. The Specialist will report through the Operations team at the Trust and will be instrumental in keeping projects on track and ensuring deliverables meet expectations in a fast-paced, high-volume environment-that raises lifesaving funds for kids! Key Responsibilities: Composes, edits, and delivers written and verbal communications to key project stakeholders (internal to Operations and external to customers, Fundraisers and Communication Teams) Develops project-related deliverables with some supervision, including process workflow diagrams, PowerPoint presentations, status reports, communication plans, meeting minutes, and project plans/timelines Facilitates customer relationships throughout the project lifecycle Project portfolio consists of small cross-functional projects and/or phases of medium to large multi-disciplinary projects Identifies core processes (based on data-driven analysis) for end-to-end focus and coordinates the implementation of process improvement in all areas, ideally leveraging Lean Six Sigma methodologies Establishes baseline metrics and develops measurement plans Completes qualitative and quantitative analytics to support project objectives. Generates actionable data that defines challenges and identifies potential solutions with limited support Education & Minimum Qualifications: A Bachelor's degree and a min of 2 years of experience coordinating projects is required 2 years preferred in project management or continuous improvement consulting in a complex organization Experience: Highly organized with strong attention to detail Ability to prioritize and manage multiple projects in a fast-paced, deadline-driven environment Excellent communication and interpersonal skills; enjoys working collaboratively Ability to engage a variety of stakeholders in different roles within the organization and creatively apply project management and improvement methodologies Knowledge and ability to utilize project management methodologies Knowledge of Lean Six Sigma methodologies and tools and ability to utilize project management tools Ability to analyze project data to derive return on investment or value on investment Ability to work effectively either independently or as part of a team Strong technical skills (Excel, Microsoft) Experience using Visio and smartsheets is preferred, but not required The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.