RN Surgical Services Team Lead

• This role has oversight for:OPS/PACU, TCC, Operating Room and Sterilization.
• Position does include patient care duties in addition to leadership responsibilities.
• We are looking for someone who has experience with Microsft Word and Excel.

Comprehensive Care in a Fully Equipped Community Hospital. Crystal Lake Hospital is a community-focused hospital dedicated to providing high-quality, patient-centered care with advanced emergency, inpatient, and surgical services. Our facility offers a dynamic and supportive environment, combining strong clinical presence with excellent leadership support. We offer:
* 7-Bed Emergency Department (plus a dedicated triage area)
* Awaiting EDAP (Emergency Department Approved for Pediatrics) Designation (scheduled for this fall)
* Awaiting ASRH (Acute Stroke Ready Hospital) Designation
* 11 Inpatient Rooms + 2 ICU Rooms
* 4 Operating Rooms (ORs)
* Hospitalist Services available 24/7 to support Inpatient care
* Emergency Physicians On-Site 24/7
* Leadership Support: Nurse leaders on-site Monday-Friday during business hours. RN House Coordinators covering nights, weekends, and leadership gaps.

At Crystal Lake Hospital, you'll join a collaborative, mission-driven team delivering exceptional care in a well-equipped setting.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Strong problem-solving abilities in complex situations.
• Ability to work within the budget and productivity targets to meet organizational objectives. Participates and supports the plans in place for selection of staff, evaluation of staff, orientation of new staff, continued education and development of staff, competency evaluation of staff, appropriate scheduling of staff based on patient acuity.
• Supports and partners with the Manager/Clinical Leader and ensures the knowledge, skills, and behaviors of staff are consistent and in alignment with the goals of the unit.
• Outstanding relationship building skills.
• Must possess strong physician relationship skills.
• Patient focused with a strong commitment to delivering the highest levels of quality, safety, and customer service. Is accountable for achievement of patient satisfaction (PressGaney and HCAHPS) action plans to achieve targets for their areas of responsibility.
• Supports process improvement in operations, quality, and organizational change identified for their areas.
• Knowledge of accreditation and certification requirements and standards for their areas of responsibility.
• Able to communicate effectively and persuasively with individuals and groups through compassion, creativity, and consistent visibility.
• Participates in hospital and department committees.
• Demonstrated ability in developing and mentoring staff and colleagues.
• Leads by example, consistently demonstrating highly professional behavior. Demonstrates personal and professional accountability and holds others to the same.
• Exhibits a passion for nursing
• Serves as a role model and coach for Critical Moments of Service Standards and service recovery.
• Participates in department or unit performance improvement activities, may include shared governance.
• Utilizes critical thinking in regards to patient safety and patient experience and appropriately escalates to the appropriate chain of command.

EDUCATION AND EXPERIENCE

Graduate of an accredited nursing program. BSN or upon hire BSN completion agreement for enrollment in an accredited BSN Completion Program

Mercyhealth partners if hired prior to 1-1-14 in Winnebago County and prior to 9-1-14 in Rock, Walworth and McHenry Counties an ADN only is required.

CERTIFICATION AND LICENSURE

Licensed as an RN in the state of practice
Approved CPR certification required within 90 days (Other certification per unit requirements: ACLS, PALS, PEARS, NRP)

SKILLS AND ABILITIES
Excellent interpersonal/communication and conflict resolution skills. Genuine concern for people.

Strong verbal communication skills.

Must be able to use Microsoft Word and Excel.
Adept listener with the ability to interpret concerns.
May include color blind test.

SPECIAL PHYSICAL DEMANDS

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is frequently required to stand; walk; reach with hands. Specific vision abilities required by this job include close vision and ability to adjust focus.

LEVEL OF SUPERVISION

Performs job duties with general supervision.

SUPERVISES

Regularly supervises and manages others in the performance of their positions.

Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to:

• Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options.
• Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs.
• Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance.
• Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth.
• Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey.
• Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.