Office Manager

The Deshazo Office Manager is responsible for overseeing the administrative processes for our Carolina Market Including invoicing and the service job flow process. This position supports branch service personnel for all accounting, secretarial, clerical, and data entry requirements. This position reports to the Branch Manager for the Southeast.

The position schedule is Monday - Friday, travel may be required from time to time (case by case basis).

RESPONSIBILITIES:

* Data entry of job data on a daily basis to include opening jobs, payroll, accounts payable, job cost data, etc. for the Branch.

* Invoicing customers, maintaining cash flow, and compiling and distributing invoice packets to customers. Includes job cost analysis to ensure cost accuracy.

* Monitors the Open Orders report to invoice completed jobs and keep the list current and clean.

* Responsible for assisting corporate finance on the accounts receivables status from customers and accounts payable status from vendors.

* Assist in customer service and employee assistance where required. Help coordinate smooth communications.

* Assist the corporate finance team with project work or cost control analysis as needed. Includes check-in calls several times per month. Includes daily review of time sheets and service tickets.

* Oversee and manage pulling completed inspection reports and providing them to the salespeople.

* Weekly review of the Aging Reports to keep AR current.

* Management of office support staff as required.

* Assist manager w/ customers calls, etc.

* Assist manager in daily scheduling of technician's w/ customers.

* Assist manager with Updating DeSHAZO online scheduling program (Ganttic) daily.

* Request and return rentals to purchasing/ordering.

* Assist managers and technicians with the coordination of ordering parts for jobs and backup for purchasing as required.

QUALIFICATIONS:

* Candidates must have 2+ years' experience in the overhead crane industrial service industry.

* Also, specific experience with accounting, service management, service coordination, ordering and receiving parts, purchasing, and invoicing.

* Experience with Sage or similar ERP software packages is highly preferred.

PHYSICAL REQUIREMENTS:

* While performing the duties of this job, the employee is regularly required to talk and listen.

* The employee is frequently required to stand, walk, use hands and fingers, handle or feel, and reach with hands and arms.

* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Lift lifting of packages no more than 15 lbs.

WORKING CONDITIONS:

* This job operates in a professional office environment.

* This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

BENEFITS AVAILABLE:

* Medical / Dental / Vision Insurance

* 401k plan with match

* Company-paid short term disability insurance

* Long term disability insurance available

* Company-paid basic life insurance

* Employee assistance program

* Additional life insurance available

* 9 paid holidays

* PTO Program

* Tool purchase program

* Weekly pay periods with direct deposit

* Competitive pay

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

DeSHAZO's Mission:

DeSHAZO is committed to elevating our clients' business needs through custom-built cranes and tailor-made automation systems. We enhance our products by providing expert inspections, repairs, modernizations or rebuilds.