Data Analysts - Enrollment Management

The Enrollment Management Department at West Virginia University is currently accepting applications for two (2) Data Analysts.

About the Opportunity

The Enrollment Management Data Analyst reports to the Director of Enrollment Management Research & Analytics and supports the Enrollment Management (EM) division and the broader university by delivering timely, accurate, and relevant insights to decision-makers. This high-visibility role involves complex and potentially sensitive research and analysis.

The Analyst is responsible for compiling, cleaning, interpreting, and maintaining data to inform campus-wide decision-making. A key responsibility is translating analytical findings into clear, compelling data visualizations and presentations tailored to various stakeholders. This includes creating and maintaining dashboards with key performance indicators (KPIs), integrating data from sources like EAB, College Board, ACT, and institutional databases.

This position is primarily remote, with occasional travel to the Morgantown, WV campus (approximately 4-6 times per year).

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 24 annual leave (vacation) days per year (employee leave)
• 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
• Wellness programs

What You'll Do

Data Visualization, Reporting, and Strategic Communication
This is the primary function, focused on translating data into actionable insights and compelling visuals.

• Conducts complex research and analysis using business intelligence tools including but not limited to Tableau, ARGOS, Microsoft Office Suite, etc.
• Designs interactive dashboards and data views for EM and senior leadership.
• Consults with stakeholders to understand business needs and develop relevant reports.
• Creates graphs, maps, KPIs, and other visualizations aligned with design best practices and university branding.
• Prepares presentations (e.g., PowerPoint decks) to support strategic and operational planning.
• Communicates findings and trends clearly in both verbal and written formats.

Data Engineering, Sourcing, and Management
Focuses on preparing and integrating the data necessary for analysis.

• Works with structured and unstructured data to support decision-making.
• Cleans, codes, and transforms data for analysis.
• Links internal and external data sources (like IPEDS and the National Student Clearinghouse) to build comprehensive datasets.
• Supports third-party vendors in financial aid leveraging and predictive modeling.

Database Querying and Data Integrity
Involves ensuring the accuracy and accessibility of underlying data.

• Develops complex SQL queries across multiple relational databases.
• Joins disparate data sources and conducts regular data validation.
• Investigates and resolves data discrepancies.
• Maintains documentation for data definitions, query catalogs, and operational procedures.
• Responds to ad hoc data requests with speed and accuracy.

Consultation and Stakeholder Collaboration
Involves acting as a subject-matter expert and coordinating data usage across the university.

• Serves as a subject-matter expert across departments and committees.
• Coordinates data collaboration and evaluates reports from other offices.
• Establishes automated data verification and resolves discrepancies with stakeholders.

• Bachelor's Degree
• A minimum of three (3) years of experience in the following:
  • Analytics and Reporting
  • Data Analysis tools
  • Data presentation
• Any equivalent combination of related education and/or experience will be considered.
• All qualifications must be met by the time of employment.

Knowledge, Skills, and Abilities

• Strong verbal and written communication of complex findings.
• Sound judgment, decision-making, and problem-solving skills.
• High attention to detail and accuracy.
• Ability to manage multiple tasks and meet deadlines.
• Quick learner with adaptability to new software.
• Proficiency in Microsoft Office, especially Excel.

Preferred Qualifications

• Master of Science degree
• Higher Education experience
• Expertise in utilizing student information systems (such as Banner) for analysis of large, complex, qualitative, and quantitative datasets.

West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.

From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.

At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values - service, curiosity, respect, accountability and appreciation - unite us as Mountaineers.

Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.

West Virginia University is an Equal Opportunity Employer. We invite all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, or Veteran status.